Upgrd 83: Getting Bumped

In this week's month's quarterly podcast we discuss taking a bump on oversold flights and the compensation involved. We discuss:

What airline bumps have you had? What was your compensation from the airlines? 

Download MP3


jay March 2, 2011 at 12:37 pm

just got bumped this weekend on the american flight from ORD to BUF. I volunteered and they subsequently never even made an announcement. $500 for a three hour wait till the next flight

Mike March 2, 2011 at 04:05 pm

@Jay - wow, $500? I was once on a list when the compensation was going to be $250, but they didn't need me.

Was this Eagle? What is the compensation? A single voucher? Are there any restrictions listed on the voucher(s)?

Michael D March 2, 2011 at 04:27 pm

"Quarterly podcast"?? You folks running out of things to talk about?

Mike March 2, 2011 at 04:40 pm

@Michael - no not running out - just hard to schedule so many people at once. And the quarterly thing is a joke, we are trying to be more frequent (like twice a month) but I know people are disappointed with my execution on this podcast.

Jay March 2, 2011 at 11:02 pm

@mike It was eagle. I've heard they bump more then AA. From what my gate agent said, every flight she had that day she had to at least ask for volunteers, so she said she was so relived when I volunteered, as it saved her from begging. I'm guessing then yay they have some leadway as to how much to give.

It's on voucher, but she said (though I don't know if this is true) that if I don't use it all on one flight, they'd give me one for the difference

Jim March 3, 2011 at 06:19 pm

If you catch a big airplane out of LGA, there's a chance it might have to use the weight-restricted runway, and they'll have to take a platoon of people off. I was on an AA DC-10 (which they no longer have) on a Friday flight to DFW and they needed to take fifty (50) people off due to weight restriction. They offered $500.

I already had $500 and wanted to go home so I didn't take it.

Helixcardinal March 7, 2011 at 06:11 pm

Re: bumps on Continental. The standard procedure is to offer $200 compensation for a VDB. If no takers, will up to $300. Don't know if it goes higher than that because I always volunteer at $300. :-P I'm willing to take $300 instead of holding out because they're easy to use and redeem online, unlike UA.

@Helixcardinal: That's a great point. I'd still take the extra $100 on UA and have to go to the airport, but it's nice to be able to redeem VDB vouchers from the comfort of your home.

Helixcardinal March 7, 2011 at 09:06 pm

If there was a guarantee the compensation would get to $400 I would wait, but every time they ask for volunteers for $200 (and repeat over the PA 10x) before going up to $300 I always get too antsy. :-P Game theory at work I suppose.

Nick March 7, 2011 at 09:17 pm

@Matthew: Depending on the airport and where you live in relation to it, that $100 difference can easily disappear with the hassle. I know with where my parents live, it is an hour to drive to ATL, plus the hassles with the airport itself and so for there it is easy to justify the loss of $100 since the whole process of redeeming the voucher could take 2.5-3 hours.

@Nick: Unless you're willing to gamble with redeeming by mail! :O

But I just have to go downstairs to redeem a United voucher! ;)

Nick March 8, 2011 at 12:52 pm

@Matthew: I prefer to keep my gambling to the occasional trip to a real casino (I don't count those that only have video poker for cards).