TCL 3: The Off Position

Welcome to The Crew Lounge. Joining us on this weeks flight attendant podcast is Jenn, Johan, and Amelia. We added a new segment to the show called, "miscommunications." It is a chance for us to explain where your crew is coming from. I really think if you understand the reasons behind the rules and don't feel like the rules are being made up you will be a lot less frustrated in your air travels. We would love your feedback on this and whether or not you think you might find it helpful.

This week we discuss:

  • Airplane mode and portable electronic devices
  • United Airlines belly landing at Newark International Airport
  • Air New Zealand's new uniforms
  • Questions from the cabin

If you have questions for us or you're a flight attendant and would like to join us on a future episode, please email us at [email protected]

Thanks for listening!


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Susan January 17, 2010 at 12:36 am

I love listening to you guys!

Don January 17, 2010 at 09:55 am

Regarding Jenn's comment about the other Canadian airline (which is not that new).

WestJet does smile a lot and are generally more friendly and create a family atmosphere on the flights. You could say its because of the smaller planes, but the most unpleasent AC employees are on the small CRJ's.

Carina January 18, 2010 at 05:08 am

Thanks for answering my question re the seatbelt. Just to clear up; we didn't ignore the BA staff on a Syd-Lon flight. I was asleep, the baby was strapped into a bassinet with a belt over her waist, sleeping. Whilst we were sleeping, the seatbelt sign went on for turbulance. We were unaware, as both adults were aslee. We did not ignore any request. On a short stopover in Bangkok, our names were put over the loud speaker to please wait and not disembark. After most passengers had then disembarked, we were called to a gally area where the Chief Steward told us we had repeatedly ignored requests to wake the baby and strap her in a seatbelt. As I said, we were asleep and ignored nothing. The crew that were coming on to the new flight had been "warned" about us and we were told that we were on alert and police would be waiting at Heathrow should we ignore any further orders. Thank you also for clearing it up re the difference that it is not used in the US, nor with US carriers. We fly from Europe to the US often and it is frustrating that one airline threatens arrest over these seatbelts and others will not provide them for safety reasons. We have never flown BA since that incident.

Lydia January 19, 2010 at 03:32 pm

What a great podcast…I loved hearing how proud these flight attendants are of their jobs, for one reason…I feel much safer flying because they take their jobs so seriously. I fly at least 8 times a month and 99% of the time I have a great experience with the crews of the airlines I fly. Frankly I don’t know how they put up with likes of some people, but that is their job and they do it well! Thanks for letting us know about this podcast!

Julie Vessigault March 8, 2010 at 11:05 pm

I can't emphasize it enough- I'm on episode 3 of #thecrewlounge and it's a VERY enlightening podcast about the flight attendant lifestyles and company differences!