Upgrades Posts

Did I Screw Up the Upgrade Queue on My LAX-DEN United Flight?

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After posting about the intrigue surrounding United Airline's complimentary upgrade process yesterday, reader Dan left this insightful comment:

It's very simple -- there is someone ahead of you in the CPU queue who has a ticket 'out of sync' issue. This prevents the entire CPU process ...

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Part II: My first Flight EVER On United IAH-SAN

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After my short hop from Birmingham, Alabama to Houston, I had a 1 hour layover and then was on my way home to San Diego. I landed at Terminal B and had to transfer to terminal C. I honestly thought an hour lay over would be plenty of time, but I found myself somewhat rushed. The Houston airport ...

3 Comments

It Pay$ to be loyal – Delta lost my upgrade?! Part III

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It Pays to be Loyal – Delta last my upgrade?! Part I

It Pays to be Loyal – Delta lost my upgrade?! Part II

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After a system glitch with the Fly ...

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Going with your gut is the best policy when traveling.

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I just returned home to the UK from a long weekend in the states. As a UA guy I booked Manchester (MAN) - Frankfurt (FRA) - Washing Dulles (IAD) round trip. Sure this is now a UA non-stop from MAN-IAD operated by B757 but upgrades are never opened in-advance on that flight. I was able to use my ...

1 Comment

It Pays to Be Loyal - Delta Lost My Upgrd?!?

Today was my first business trip since my move to San Diego. It was an odd day to fly (Saturday) for business, but I have a training at the butt crack of dawn in Birmingham, Alabama tomorrow and didn’t want to be sleepy from a red eye. Since my travel patterns have changed vastly and I do ...

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United Airlines CFO Labels Certain MileagePlus Elites as "Entitled"

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Many are up in arms over recent comments about certain MileagePlus elite members made by United Airlines CFO John Rainey at the Bank of America Merrill Lynch Global Transportation Conference last Thursday. I am yawning. While not very savvy, his statements were not at all a ...

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UNITED Merger - Metal Change - Loss of Upgrade - CO agent saves the day

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I must say I did not think I would be posting a positive thing about this situation but I’m happy that it worked out. Back in December I booked a r/t flight from EWR-SEA on Continental.com, I booked at a contract Y fare, and got the instant Platinum upgrade on all the flights. EWR-IAH-SEA ...

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0 for 4: ROUGH Week with Upgrades on United Airlines!

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Ouch! I haven't had this many consecutive upgrade-less flights since before I was a 1K with United four or five years ago.

 

Tuesday, Jan 31 - UA 252 SFO-DEN, A320

No Upgrade

 

Thursday, Feb 2 - UA 1663 (CO ...

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Park King Suite at the Park Hyatt and touring Melbourne

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After our journey with Air New Zealand from Christchurch to Melbourne, we headed to the Park Hyatt for the last stay of the trip.  We arrived in the morning, well before the scheduled check in time, and unfortunately, I got a got a somewhat curt response from the front desk since ...

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Service in Sofia, Hilton Style at the Hilton Sofia!

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I can not express how impressed I was with the staff at the Hilton Sofia Bulgaria, never have I been to a hotel that every member of staff stood out as special. I think the staff follows the lead of the General Manager of this hotel, Mr. Jacques Brune. He welcomed me at check in as a Diamond ...

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Hyatt Regency London “The Churchill”

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I have been a Hyatt fan for a long time and I have always heard good things about the Hyatt Regency in London. My trips to London have been for business and the rates at the Hyatt were always out of what I could spend so I would pick the Hilton London Tower Bridge or Hilton Paddington; both very ...

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Reexamining the International Upgrade Issue

A great amount of time has been spent complaining about Delta’s policy for international upgrades – that is, upgrades on a product with BusinessElite, where BusinessElite service is provided.  No real amount of change has been seen with this product.  The relatively recent ...

Free Executive Suite Upgrade at the Westin Sydney

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After my flight on Virgin Australia to Cairns and great time scuba diving the Great Barrier Reef, it was time for the main portion of our journey: New Zealand.  I flew back to Sydney where my wife and I met up for a short overnight stay at the Westin Sydney before we departed for New ...

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Doubletree by Hilton Seattle Airport - Good pick for Hilton VIP's

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  This could be my favorite hotel in the US, as I live in Europe I do not experience many US hotels. I have been a guest at the DoubleTree at SEA airport over 10 times now, and I have to say consistency is this hotels best trait and over the past 4 years I have been impressed with seeing ...

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Sorry Sir Silver is not Elite

When you travel a lot you run into people that are just well a pain in the ass. Today at a Hilton in London there was a man who was yelling at the front desk agent, I’m Silver Elite! I should get an upgrade! The agent was very professional as the guy kept yelling at her in his Chicago Bears ...

7 Comments

The Hilton Manchester (UK) Deansgate - Disappointing

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Well here we go again yet another Hilton in the UK that is just sub par. Is there any Hilton brand standard people that work in the UK? or is just bad Hilton's in the UK the standard?

This hotel is not as horrifying as the Hilton at the Manchester Airport, but still has some issues! I ...

11 Comments

Review of the HYATT REGENCY WARSAW - Poland

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***UPDATE AS OF MARCH 2014 - Hotel no longer a Hyatt*** 

I love the city of Warsaw and in the past I have really enjoyed the Hilton in Warsaw. This time the Hyatt had a rate I just could not pass up. 80 Euro a night and I was also able to apply one of my Diamond Suite ...

1 Comment

Alaska Airlines Migrates to Electronic Upgrades, Adds Restrictions

Upgrading on Alaska Airlines is always a pleasure--and often free. You see, the airline issues paper upgrade certificates to elites that can be transferred to anyone and applied over the phone to any fare class, as long as there is upgrade inventory available. That means I can book a highly ...