Upgrades Posts

The Real Reason United Removed Online Upgrade Inventory

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Yesterday, I posited three theories seeking to explain why United removed the display of upgrade inventory from united.com. I have a fourth one--and my experience today demonstrates why it is most likely the correct one. The reason is not a discrepancy in space displayed versus space available. ...

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United’s Foolish Attempt to Shield Online Upgrade Inventory

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Count me as one of the angered ones over United Airlines’ recent decision to no longer display upgrade fare buckets online. The move was shortsighted and will quickly prove itself counterproductive.

Shannon Kelly, UA Insider on Flyertalk and MilePoint, posted this message on Friday ...

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Trying to use a Regional Upgrade Cert on United

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Tonight, I am flying home from the Philippines (sad face) to return to the “western” and “developed” world. Since I did not qualify for Platinum Elite status while under my 90 days status match with United, first class was 100% out of the question.  I am somewhat glad ...

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A Suite Stay in Prague

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It is always good to return to one of my favorite hotels in Europe; The Hilton Prague is just one of those hotels that never lets me down.

I have praised this hotel in the past for having one of the best hotel executive lounges hands down.

My last stay I was pleased ...

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Did I Screw Up the Upgrade Queue on My LAX-DEN United Flight?

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After posting about the intrigue surrounding United Airline's complimentary upgrade process yesterday, reader Dan left this insightful comment:

It's very simple -- there is someone ahead of you in the CPU queue who has a ticket 'out of sync' issue. This prevents the entire CPU process ...

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Part II: My first Flight EVER On United IAH-SAN

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After my short hop from Birmingham, Alabama to Houston, I had a 1 hour layover and then was on my way home to San Diego. I landed at Terminal B and had to transfer to terminal C. I honestly thought an hour lay over would be plenty of time, but I found myself somewhat rushed. The Houston airport ...

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It Pay$ to be loyal – Delta lost my upgrade?! Part III

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It Pays to be Loyal – Delta last my upgrade?! Part I

It Pays to be Loyal – Delta lost my upgrade?! Part II

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After a system glitch with the Fly ...

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Going with your gut is the best policy when traveling.

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I just returned home to the UK from a long weekend in the states. As a UA guy I booked Manchester (MAN) - Frankfurt (FRA) - Washing Dulles (IAD) round trip. Sure this is now a UA non-stop from MAN-IAD operated by B757 but upgrades are never opened in-advance on that flight. I was able to use my ...

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It Pays to Be Loyal - Delta Lost My Upgrd?!?

Today was my first business trip since my move to San Diego. It was an odd day to fly (Saturday) for business, but I have a training at the butt crack of dawn in Birmingham, Alabama tomorrow and didn’t want to be sleepy from a red eye. Since my travel patterns have changed vastly and I do ...

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United Airlines CFO Labels Certain MileagePlus Elites as "Entitled"

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Many are up in arms over recent comments about certain MileagePlus elite members made by United Airlines CFO John Rainey at the Bank of America Merrill Lynch Global Transportation Conference last Thursday. I am yawning. While not very savvy, his statements were not at all a ...

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UNITED Merger - Metal Change - Loss of Upgrade - CO agent saves the day

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I must say I did not think I would be posting a positive thing about this situation but I’m happy that it worked out. Back in December I booked a r/t flight from EWR-SEA on Continental.com, I booked at a contract Y fare, and got the instant Platinum upgrade on all the flights. EWR-IAH-SEA ...

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0 for 4: ROUGH Week with Upgrades on United Airlines!

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Ouch! I haven't had this many consecutive upgrade-less flights since before I was a 1K with United four or five years ago.

 

Tuesday, Jan 31 - UA 252 SFO-DEN, A320

No Upgrade

 

Thursday, Feb 2 - UA 1663 (CO ...

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Park King Suite at the Park Hyatt and touring Melbourne

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After our journey with Air New Zealand from Christchurch to Melbourne, we headed to the Park Hyatt for the last stay of the trip.  We arrived in the morning, well before the scheduled check in time, and unfortunately, I got a got a somewhat curt response from the front desk since ...

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Service in Sofia, Hilton Style at the Hilton Sofia!

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I can not express how impressed I was with the staff at the Hilton Sofia Bulgaria, never have I been to a hotel that every member of staff stood out as special. I think the staff follows the lead of the General Manager of this hotel, Mr. Jacques Brune. He welcomed me at check in as a Diamond ...

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Hyatt Regency London “The Churchill”

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I have been a Hyatt fan for a long time and I have always heard good things about the Hyatt Regency in London. My trips to London have been for business and the rates at the Hyatt were always out of what I could spend so I would pick the Hilton London Tower Bridge or Hilton Paddington; both very ...

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Reexamining the International Upgrade Issue

A great amount of time has been spent complaining about Delta’s policy for international upgrades – that is, upgrades on a product with BusinessElite, where BusinessElite service is provided.  No real amount of change has been seen with this product.  The relatively recent ...

Free Executive Suite Upgrade at the Westin Sydney

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After my flight on Virgin Australia to Cairns and great time scuba diving the Great Barrier Reef, it was time for the main portion of our journey: New Zealand.  I flew back to Sydney where my wife and I met up for a short overnight stay at the Westin Sydney before we departed for New ...

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Doubletree by Hilton Seattle Airport - Good pick for Hilton VIP's

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  This could be my favorite hotel in the US, as I live in Europe I do not experience many US hotels. I have been a guest at the DoubleTree at SEA airport over 10 times now, and I have to say consistency is this hotels best trait and over the past 4 years I have been impressed with seeing ...

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