United Airlines Posts

United Rolling Back International Economy Meal Service Downgrades

With much fanfare, United Airlines announced upgrades to its international economy class meal service last year that included new menu options, better quality entrees and salads, ice cream, and crackers & cheese. In exchange for the enhanced menu, complimentary mid-flight snacks were ...

Letter from United CEO Oscar Munoz Promises More Improvement

An e-mail letter went out to United MileagePlus members today from CEO Oscar Munoz which you can read below followed by my commentary.
Dear MileagePlus member,
Since the year began, a lot of exciting things have happened, and I wanted to reach out to you and thank you for your ...
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United Global Premier Upgrades Now Work on ANA

United Airlines and ANA are Star Alliance, codeshare, and joint venture partners. Now United Global Premier Upgrades (GPUs) can be used on ANA flights to upgrade from economy to business or business to first, wtih some caveats...
Here's the new verbiage on united.com--
Global ...

United Airlines Garage Sale in Houston

If you are in the Houston area today near IAH, head down the street to the Chelsea Catering Company (United's in-flight kitchen) for a chance to support charity and buy some unique United swag. A "garage sale" will be held outdoors.
Hundreds of dishes, flatware, glasses, and other ...
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Order Pizza from Chicago United Club

United Airlines is refreshing its airport lounge network and bringing innovation in an area that has long been lacking -- dining. You can now order food from Giordano's from the comfort of your armchair in United's newly-renovated lounge near B18 in Chicago O'Hare.
United has spruced ...

United Airlines Domestic First Class Flight Review Seattle To Houston

It has been nearly 6 months since I stepped foot on a United Airlines plane, but with a last minute trip to Houston, I took the plunge and flew United on a domestic award ticket using miles. As 12,500 miles $5.60 in fees made more sense than nearly $500 for a last minute ticket! Usually I do not ...
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Video: United Captain Surprises Son

File this under heartwarming.
A United Airlines Captain caught wind that his son was flying home on a military charter serviced by United and made arrangements to pilot the flight. 
Sneaking onboard, he had a FA distract his son and then stepped up behind him.
"I made my way ...

Two Flights to Las Vegas for the Price of One!

Last night I was already tired. I started the day early flying from Hamburg to Newark to Chicago on United with a friend, then was to fly from Chicago to Las Vegas on United on a late evening non-stop flight. I saw that there was space from Chicago to Las Vegas earlier in the afternoon via San ...
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My Airfone Adventure on United

Sometimes I could kill myself for not anticipating problems before they occur.
Last Thursday (after my redeye nightmare) I flew from Chicago to Frankfurt on United. My upgrade to business class cleared, I had an aisle seat assigned, and I had worked the previous seven hours straight in the ...

United's New Safety Video: Team USA

Election years in the US are often miserable given the incessant mud slinging which some refer to as "campaigning".  In better news, US  presidential election years are also the same year as the Summer Olympic Games are held.  Airlines often use this national pride in their ad ...

The United Global First Lounge at Chicago O'Hare before ANA flight

Our trip to began in Chicago on a cold, windy winter day.  The cold isn't usually a problem for O'Hare operations, but as the day wore on, the snow became a problem, ultimately leading to a pretty significant departure delay.  
I'm generally not someone who arrives to airports really ...
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To those who believe United doesn't need Gordon Bethune back, think again

Upon discovering earlier this week that two hedge funds have fledged a campaign against the United Airlines' board to inaugurate six additional members, one being industry veteran Gordon Bethune, I am pretty sure I did a silent clap in my office. 
For those who are unfamiliar with ...

United Airlines Shuffles Board as Oscar Munoz Readies Return

Two news items from United Airlines. First, Oscar Munoz will be back soon. Second, three new independent members to the Board have been appointed. Is there a link?
Munoz is already back in a decision-making capacity but will resume his CEO role on a full-time basis on March 14, 2016. In a ...

United Airlines Defends DCA Perimeter Rule

Ronald Reagan Washington National Airport, just minutes from downtown Washington DC, is subject to a perimeter rule that restricts all but a handful of flights beyond 1,250 miles. A push this week to extend the perimeter to 1,475 miles failed -- and United Airlines played a part in ...

How Does United’s New illy Coffee Taste?

United has partnered with illy to provide coffee in its worldwide network of airport lounges and eventually all flights. Great concept, great company, but how will it taste? I’m pleased to report that it tastes wonderful.
I was on a dreaded 3hr redeye from Los Angeles to Chicago last ...

United Brings Back Early Boarding for Families with Children

Starting Monday, 15 February 2016 United Airlines will bring back aircraft pre-boarding for families with young children aged two and under.
The new boarding priority will be:
People with disabilities / active-duty members of the military in uniform / families with small ...

United Airlines Announces San Francisco to Singapore Route on 787-9

United Airlines has announced plans to offer daily non-stop service from San Francisco to Singapore beginning 01 June 2016 on its 787-9 aircraft. The new route will be one of the world's longest at 8,446 miles (second only to Dallas to Sydney on Qantas...for now). Further paring back its Tokyo ...

United Airlines Quest to Be Less Awful

I won't lie, I never have liked United Airlines. I attempted to fly United back in 2013 and had nothing but bad, negative experiences with the airline. After flying nearly 30,000 miles in two months with United I opted to avoid the airline going forward, a decision I have not regretted.
In ...

United Global Services and 1K Members Now Get Free Food in Economy Class

Rumors have been swirling over the last few days that United Airlines' top-tier elite members would receive complimentary food in addition to complimentary alcoholic beverages when flying in economy class. I reached out to United for confirmation on Monday via Twitter and heard nothing ...