United Airlines Posts

United FAs Get iPhone 6s Filled with Info About YOU!


Although I have not seen them in use yet, United Airlines has recently equipped all flight attendants with an iPhone 6 Plus to "deliver an even higher level of flyer-friendly service and will offer our flight attendants simple, one-touch access to valuable work information, enabling them ...
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Official Clarification from United on 2016 Lounge Access Policy


I wrote about an upcoming change to United's lounge access policy in 2016 which will limit admittance to only those with a same-day boarding pass, even if they are members. The new policy left many unanswered questions and United finally got me back to me with an answer to my ...
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United Will Restrict Club Access to Same-Day Travel Only in 2016

UPDATE: See the update from United on the new change.
Unlike in much of the world, where airport lounge access is granted solely on the basis of traveling in premium cabins or airline loyalty, the U.S. legacy carriers have adopted a membership style of lounge access which permits paid members ...
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Humorous New Delta Air Lines Safety Video


Delta is out with a new safety video giving Air New Zealand a run for the money in the humor department. 

Well actually, the previous one did -- I personally like it much better:

My favorite part -- the star of the Overly Attached Girlfriend Meme makes an ...

United Airlines Inflight Safety Video - Missing Context

I am typically not a United Airline flyer, but last week I found myself on a United Airlines flight for the first time in nearly two years. The flight was nothing spectacular and nothing to write home about, but I was surprised by United Airlines take on their new safety video. The video lacks ...
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United Improves Pre-Arrival Meals on European Flights

The butt of many jokes for many years, United Airlines is retiring its (in)famous pre-arrival premium class meals on transatlantic westbound flights. 
Why does this merit a post? Because we've been served something like this for five years, with no exception--


As reported ...
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Reader Question: Airline Loyalty - Which to Choose

Here at UPGRD.com we get emails from readers and from time to time we publish them (edited by blogger for brevity and privacy).  This one is from reader VC:
I am a graduate student who has been doing some frequent budget travel to maintain a long distance relationship and have some ...
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United Airlines To Offer Swanky Cowshed Amenity Kits


United Airlines is teaming up with Cowshed Spa, a division of Soho House, to offer brand new amenity kits in intercontinental premium cabins and United lounges.
Beginning Aug. 1, 2015, United will exclusively offer Soho House's Cowshed skin-care products onboard in newly redesigned ...
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The Significance of American Airlines' Starwood Transfer Bonus


As the mantra goes, miles and points are a depreciating asset and are better burned than stored for future use. American Airlines is offering a generous 20% transfer bonus on points from Starwood Preferred Guest. Essentially, that means instead of 25,000 AA miles for 20,000 Starpoints, through ...
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Every Major Airline is Adding NYC - LAX/SFO Frequencies This Fall

The Transcontinental battle for premium passengers is heating up as United leaves JFK for Newark and Delta, Jetblue, and American all beef up their schedules to offer more premium lay flat seats coast to coast than ever before!
With today’s announcement from Delta, business travelers and ...
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American, United, and Delta Applaud SCOTUS Gay Marriage Ruling

American, United, and Delta Airlines have all been big supporters of the Gay, Lesbian, Bisexual, Transgender (GLBT) community and have supported their GLBT employees and customers and have even received perfect 100s on the Human Right Campaign Corporate Equality Index. The airlines have ran ...

Was the Muslim Passenger Who Accused United FA of Bigotry Lying?


Truth is a funny thing -- it is immutable, but it can hide. History is written by the victors and beyond the trite but accurate cliche that there are two sides to every story, sometimes we should all be a bit more judicious in rushing to judgment.
I stood by Tahera Ahmad and condemned the ...
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Lawsuits for Everyone! Dallas Asks Courts to Settle Love Field Quagmire


When we left off in the last episode of the Dallas/Delta/Southwest/Virgin America soap opera down at the end of Cedar Springs Road, Southwest had announced plans to ramp up Love Field flying to 180 departures per day by August.  Virgin America, meanwhile, decided that burning piles of ...
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United Airlines Leaves JFK, Moves p.s. to Newark


Big news for New York City travelers, as United announced plans to move its premium service (p.s.) flights from JFK to Newark and discontinue service to JFK starting on October 25, 2015.
United cuts p.s. because it was not making money
I don't blame United for doing this -- in ...
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United Terminates Service to New York - JFK

United is ending an era of air service to New York JFK airport on October 25, 2015 when the airline moves its last two remaining routes between New York JFK and San Francisco and Los Angeles to Newark. The airline has made a smart operational move to terminate service at JFK and focus on all ...
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San Diego Commuter Terminal to Close June 4

FINALLY!! The day has come when the San Diego Commuter Terminal will say goodbye to regional service and the final three occupants will move their regional jets to operate out of terminal 1 and 2!

Per the San Diego Airport Authority News:
 Effective June 4, airlines that ...
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