United Airlines Posts

New Greeting for AA Phone Reps

This is totally an airline nerd thing, but I spend a chunk of my day each day (sometimes a huge chunk) on the phone with various airlines booking awards. The bulk of my clients are based in North America and lately, perhaps because of the 100,000 AA mile CITI sign-up bonus earlier this year, we ...

United Airlines Now Processing Lufthansa GPU Upgrades Electronically

United Airlines and Lufthansa were both founding members of the Star Alliance and have maintained a close relationship as both codeshare and joint venture partners over years. United's top-status 1K flyers receive six GPUs (Global Premier Upgrades) each year and as part of that partnership, can ...

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Is the Elimination of Stopovers on United MileagePlus Awards Inevitable?

Delta Air Lines has announced that free stopovers will not be part of the 2015 Skymiles program and it seems likely that the combined American and US Airways AAdvantage program will also not offer complimentary stopovers. That would leave United Airlines as the sole major legacy carrier in the ...

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More Devaluations for United MileagePlus in 2015

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Christmas gifts have arrived early from United Airlines and like last year, we've all received lumps of coal. As United continues to dismantle what was once the world's best airline loyalty program, several more changes have been announced, all of which negatively affect both frequent and casual ...

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United Airlines Mimics Delta, Raises 2016 Elite Requirements

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The consultants United Airlines hires to provide strategic advice on loyalty innovation and how to increase profit must have a pretty easy job...watch Delta, then copy. Once again, United has mimicked Delta in increasing elite status thresholds for 2016 in a move that makes sense in a season of ...

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United Reports Strong Q3 Profit

United Airlines reported a healthy third-quarter profit today of $1.1 billion, a record and also a 99% increase from last year. Here's some of the specifics:

United's consolidated passenger revenue per available seat mile (PRASM) increased 3.9 percent in the third quarter of 2014 compared ...

New United Airlines Premier Status Tracking Website

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United Airlines has introduced a nifty new website for tracking MileagePlus status: nothing revolutionary, but knowing how much you have to spend to attain or maintain elite status is now very transparent.

Here's the website and watch this one minute video United put out explaining ...

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LOT Polish Airlines Award Space Bookable on united.com

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LOT Polish Airlines is back after a long hiatus on united.com. The Polish flag carrier operates a fleet of 787s to North American gateways including Chicago, New York JFK, and Toronto and award space in both business and economy class is excellent...or at least was.

I'll be honest - I am ...

A Million Miles with United Airlines

Wow! What a journey… A few months ago I hit one million flown miles with United Airlines! I think I beat Brad by about a month :-).

Before:

After:

It took me about 8 years to get here. I'm 31 ...

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Streaming Inflight Movies and TV on United Airlines

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United Airlines has made economy class travel much more bearable by introducing streaming IFE to many of its aircraft. I had a chance to try it last week on a flight from Chicago to Frankfurt and was very pleasantly surprised.

First off, I find wi-fi on UA longhaul flights (mostly ...

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New United Airlines Globe Surfing Commercial

United Airlines has released another commercial narrated by Matt Damon, this time highlighting United’s extensive worldwide route network from the view of a lie-flat seat…or something like that. 

It is by no means UA’s best commercial: it features a first ...

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My Delayed Journey to Chicago

Fire in an FAA Facility shut down Chicago’s O’Hare and Midway airports for several hours this morning and it just so happened that I was flying from Los Angeles to Chicago this morning to speak at this weekend’s FTU Advanced. I made if safely to Chicago, in first class no less, ...

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United Arrivals Lounge London Heathrow

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United Airlines offers an arrival lounge to intercontinental business and first class passengers in its new home in Terminal 2 at London Heathrow. Open from 5am – 2pm each day, Air Canada and South African Airways also allow their business class passengers access to it.

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Frankfurt to San Francisco in United Airlines First Class

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United Airlines CFO John Rainey made an unforced error when he told Bloomberg News that there was virtually no difference between United Airlines First Class (Global First) and Business Class (BusinessFirst). While true that the differences between first and business are muted compared to the ...

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