United Airlines Posts

How Does United’s New illy Coffee Taste?

United has partnered with illy to provide coffee in its worldwide network of airport lounges and eventually all flights. Great concept, great company, but how will it taste? I’m pleased to report that it tastes wonderful.
I was on a dreaded 3hr redeye from Los Angeles to Chicago last ...

United Brings Back Early Boarding for Families with Children

Starting Monday, 15 February 2016 United Airlines will bring back aircraft pre-boarding for families with young children aged two and under.
The new boarding priority will be:
People with disabilities / active-duty members of the military in uniform / families with small ...

United Airlines Announces San Francisco to Singapore Route on 787-9

United Airlines has announced plans to offer daily non-stop service from San Francisco to Singapore beginning 01 June 2016 on its 787-9 aircraft. The new route will be one of the world's longest at 8,446 miles (second only to Dallas to Sydney on Qantas...for now). Further paring back its Tokyo ...

United Airlines Quest to Be Less Awful

I won't lie, I never have liked United Airlines. I attempted to fly United back in 2013 and had nothing but bad, negative experiences with the airline. After flying nearly 30,000 miles in two months with United I opted to avoid the airline going forward, a decision I have not regretted.
In ...

United Global Services and 1K Members Now Get Free Food in Economy Class

Rumors have been swirling over the last few days that United Airlines' top-tier elite members would receive complimentary food in addition to complimentary alcoholic beverages when flying in economy class. I reached out to United for confirmation on Monday via Twitter and heard nothing ...

United CEO Oscar Munoz Receives Heart Transplant!

United CEO Oscar Munoz, who suffered a heartback and was forced to temproraily step down just weeks into his tenure, recevied a heart transplant on Wednesday.
United isssued the following statement:
Our president and CEO, Oscar Munoz, underwent a heart transplant operation early ...

New "Economy Plus Essentials" and "Economy Plus Enhanced" Bundles on United

Airlines are in the business of profiting from ancillary fees and both Delta and American have already introduced bundled packages for economy class passengers that include perks like extra legroom, lounge access, checked baggage, and priority security and boarding. United has now debuted its own ...
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Buy United Miles for 1.75 cents each!

United Arlines is having a flash sale through Dec 30, 2015 and the airlines is offering a buy mile promotion at up to 50% off regular price when you pruchase 150,000 miles! The promotion allows you to buy 150,000 miles for $2,625 or just 1.75 cents a piece! This is a fantastic savings as usually ...

Aer Lingus Phantom Award Space per United.Com

Summer transatlantic phantom award space still appears to be a problem on United’s website with the airline showing tons of award space on Aer Lingus to Dublin from Los Angeles and San Francisco in Business Class, but doesn’t confirm at booking. The award calendar and flight options look ...
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A Few More Flights to Go After a Year on the Road.

As 2015 is winding down, in this post I'm revisiting my year and what is to come.  I'll have a more complete summary of my 2015 travels later.  

Jacksonville may not be an exciting destination, but the sunrises along the beach were great. 
I wrote this a ...

Big Metal Bird: A New Show About United Airlines

United Airlines has introduced a new in-house show "that takes you inside how we get up in the air and down to business" called Big Metal Bird. The 3-4 minute program is lighthearted but instructive at the same time, explaining how United works and serving as a great marketing tool for the ...

United Will End Dubai Service on 23 January 2016, Blames Emirates and Etihad

When I wrote that United's departure from Kuwait City was predicated upon expulsion by the Kuwaiti government, my insider source also mentioned offhandedly that Dubai would be shut down soon after because of stiff competition from Emirates. With United denying my scoop, I took the Dubai ...
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United is Bringing Free Snacks Back to Economy Class!

United Airlines is bringing back complimentary snacks back to economy class on flights within North and Latin America beginning in February 2016 and it will be more than pretzels! Building on news that illy coffee will be brewed onboard and in United Clubs, United will add a "savory mix" of ...
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Will United Airlines' Million Miler Program Go From Best to Worst?

United Airlines has a pretty sweet Million Miler program right now -- 

Compared to American and Delta, it is quite generous (with lifetime Star Alliance Gold status at 1MM for the member and a companion) but perhaps that is the problem -- too generous to last...
Someone on ...

United Quietly Eliminates Award Holds and Why It Matters

United Airlines rolled out a new website earlier this year that offered customers the ability to hold award space if they had insufficient miles, a tremendously helpful feature to eliminate the risk of buying or transferring miles. Despite assurances from new CEO Oscar Munoz that "I will ...

A Road Warrior's Tour of Inepitude, and Why I am Still Mostly Happy

Everyone hates flight delays.  How about a delay that was about 4 times the planned flight length?  To make it worse, the flight ultimately got cancelled.  
Sorry for the poor photo editing skills...but it fit my mood, and it's better to laugh than cry
While I ...

Hilarious United Airlines Holiday Video

Thanksgiving is just around the corner and Christmas is not too far off. United is getting a jump start on the holidays this year with a video that is both hilarious and touching:

Seriously, I love this video. I think these sorts of scenes around the dinner table are something that many of us can relate to and I love the safety video spoof, which is actually far better than United's current new safety video. The video will be shown after the safety video on flights now through the end of December.

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Why United Airlines Should Bring Back Cappuccino and Espresso

Yesterday United introduced illy as its new coffee partner and paradoxically, included this picture in its press release—
You see, United does not offer cappuccino or mocha onboard its flights.
Not that it couldn’t, mind you.
Much of the ex-Continental longhaul ...
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