United Airlines Posts

Giving up Lufthansa First Class for Love

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Today was the day that my wife was to fly Lufthansa First Class for the first time. I was looking forward to it so much! First Tokyo Haneda to Frankfurt, then Munich to Toronto in First Class tomorrow with visits to the First Class Terminal in Frankfurt and First Class Lounge in Munich. Lufthansa ...

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U.S. Secretary of State Rescued by United Airlines

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It is not just us hoi polloi that run into mechanical delays that foul up our schedules and cause us to shift travel plans…it even happens to the Secretary of State of the USA.

Sec. John Kerry has been on a whirlwind tour on his Air Force Boeing ...

One Million Miles on United

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I ended 2013 with about 910,000 lifetime miles on United.  Despite countless issues with United, one of my goals for this year was to get over the million mile mark since I was so close.  I've done more flying this year than I originally expected, so I hit 1MM on August ...

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Thai Airways A380 First Class - Photo Tour (FRA-BKK)

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I cashed in some UNITED miles for a R/T Europe to South East Asia first class reward. Here is a photo tour of the Thai (TG) A380 first class cabin on my flight from Frankfurt, Germany to Bangkok, Thailand. 

 

United Loosens Award Routing Rules Between North America and Africa

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Fearing that United Airlines had further tightened up award routing rules to Asia based on a new and restrictive revision of the fine print, I warned in May that if enforced, United's draconian new routing rules would mark a stealth devaluation of the MileagePlus program. Though the new ...

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Onboard Photos: The Hidden Hypocrisy in United's New Safety Video

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Another passenger was thrown off a United Airlines flight yesterday for taking pictures. 

Full details here, but here's my summary: Passenger is on a flight from Austin to Denver. He has top-tier status with United and is a million-miler flyer, so he has witnessed the politics ...

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United Airlines: "Operational Difficulties"

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Yep, another post about United's poor operational record.  This isn't the first time I've written about issues like this.  Nor is it the second, or the third, fourth, fifth or sixth instance.  

I believe it is better to laugh than to cry, and I was entertained by this, so ...

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New (Humorous) United Airlines Safety Video!

United Airlines has introduced a new safety video that for the first time incorporates some levity into what has been a serious, humorless public service announcement for at least the last two decades.

The video is not over the top like Air ...

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Always Check: First Class for the Price of Economy Class

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A client in Los Angeles called me this morning saying he had an emergency meeting in Miami on Monday morning and needed a ticket to Miami tomorrow afternoon or evening, returning Monday night.

I noted immediately that AA or DL would be best for non-stop service and priced out an ...

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Airplane Feet Etiquette

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I could never become a medical doctor because blood makes me squeamish. That's about it, though - most things do not bother me. Except bare feet. I don't know how those people with permanently dirt-stained, calloused feet can stand it: I hate to even take my socks off and avoid beaches like ...

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United Airlines' route network: are the foundations starting to crack?

United Airlines may have 787s, a transpacific gateway hub in San Francisco and a $2 billion cost-and-revenue improvement program that entails removing garlic bread and bulk ketchup from some long-haul flights in BusinessFirst, according to thread in FlyerTalk last ...

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United Airlines Bends Rule, Saves the Day for Sick Boy

United Airlines gets a lot of bad press and rightfully so - it has torpedoed the MileagePlus program on both the earnings and redemption side and has severely cut back on in-flight services, particularly in the forward cabin of domestic flights. But, a Huffington Post story demonstrates the power ...

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Why I'd Hate to Be a Gate Agent

I spend enough time in airports to know that I would never want to be a gate agent. Some agents are just nasty, but most try their best and get gangraped (I suppose that is a bit strong) by passengers when something goes wrong beyond their control.

It doesn't help when you work for United ...

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United's seasonal scale-back in Europe underscores cost concerns

United Airlines is temporarily halting winter services to several secondary European markets, as well as a few key primary ones such as Rome and Manchester, from its largest East coast gateway hubs at New York/Newark Liberty International and Washington ...

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United Cuts Winter Service to Rome, Belfast, Dublin, Manchester

I wrote about United's new service to Santiago, Chile yesterday as well as additional flights to Punta Cana and Belize City, but that was only half the story. While the resumption of Santiago service will be a nice addition to the route map, travelers looking to get to Rome, Belfast, ...

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United Announces New Routes to Santiago de Chile, Punta Cana, Belize City

After bludgeoning the majority of MileagePlus members with a customer unfriendly move toward revenue-based award mileage earning earlier this week, United has thrown us a bone in introducing new service to three Latin American cities. Of special interest is the resumption of service to ...

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RDMs Will Be Revenue-Based Starting March 01, 2015 on United Airlines

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When Delta Air Lines announced a revenue-based earnings chart for 2015, I predicted that it would only be a matter of time before United Airlines would match, though I did not expect it to happen so soon. Copying Delta almost exactly, United has announced revenue-based earnings will replace ...

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Video: New United Airlines Commercial

United Airlines has a new commercial out highlighting its international route map through a light-hearted tale of a man trying to learn catch phrases in several languages. The ad is targeted toward New York City flyers and was filmed at Newark Airport.

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United Airlines 787 Dreamliner BusinessFirst from Houston to Lagos

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Although I was flying to a new and exciting destination, the initial part of this trip was pretty typical for me, with domestic flights on United. Thankfully, they were uneventful, and actually arrived ahead of schedule.   I got to Houston with plenty of time to relax before the ...

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