News Posts

New Numbers Show the Route Network is Not Saving United Airlines

United Airlines has released its 2014 Quarter One investor guidance and the figures are ugly. United blames the weather, the late Easter holiday, and the reduction of its regional jet fleet, but the signs point to a more ominous reason—continued poor management of world’s largest ...

4 Comments

American Airlines Kills Bereavement Fares

beravement-cancellation-fares-airline-tickets

With cost-cutting CEO Douglas Parker at the helm, American Airlines has deep-sixed bereavement fares. Considering bereavement fares rarely make sense to the cost-conscious consumer, this is not a big deal. Still, there was a better way to bury these special fares than by a formal ...

2 Comments

United Airlines Eliminates Canadian Staff

United Airlines' CEO Jeff Smisek is on a mission to cut $2BN in annual spending and is slashing anywhere and everywhere to meet that goal. The latest casualty is the United Airlines' employees in Vancouver, Calgary, and Toronto.

CHICAGO - United Airlines says it is cutting 240 jobs in ...

11 Comments

Breaking: Hijacking on Ethiopian Airlines Flight 702

et702-hijacking

No media has picked up this story yet, but after a failed hijack attempt earlier today, it appears Ethiopian Airlines Flight 702 from Addis Ababa to Rome was successfully hijacked and after circling Geneva for two hours, has landed. Geneva airspace is now closed with incoming flights ...

2 Comments

United Airlines Ditches Styrofoam Cups

united_airlines_new_coffee_cup

Styrofoam is so 20th Century. United finally got the memo and today has introduced new "eco-friendly" coffee cups that will soon be appearing onboard your next United flight and in United Clubs worldwide.

A token move, but still laudable that United is trying to be a better steward of ...

Air India Again Positions Itself for Star Alliance Membership

When I worked for Star Alliance in 2011, the politics surrounding Air India’s failed bid to join the Alliance were fascinating. I am bound from disclosing the nitty gritty details, but the situation opened my eyes to how much maneuvering and backstabbing goes on in the airline industry. Now ...

4 Comments

Delta Actually Improves Skymiles Program with Attractive Upgrade Options

delta-systemwide-upgrades-regional-upgrades

Delta Air Lines has led the U.S. airline loyalty industry in duplicity and penny-pinching for several years running (even with a commendable challenge from United last month) so a day in which positive news is announced is quite rare. Yesterday was one of those days, as Delta announced a new ...

2 Comments

Higher Airline Fees in Congressional Budget Compromise

Rep. Paul Ryan (R-Wisconsin), Chairman of the House Budget Committee, and Sen. Patty Murray (D-Washington), Chairwoman of the Senate Budget Committee, have unveiled a compromise plan to fund the U.S. federal government for the next two years, eliminating the spectre of another ...

3 Comments

Man Wakes Up Onboard Dark, Empty, United Express Plane in Houston

A man buys a United Airlines ticket from Louisiana to California via Houston on United. He boards the first leg and being an extraordinary sleeper, falls into a deep slumber on an Embrarer regional jet, one of the most uncomfortable aircraft in the United Express fleet Upon landing in Houston, ...
2 Comments

Delta Cancels Flight to Charter Basketball Team Instead

Whatever the going rate is for a chartered jet on Delta Air Lines, it must be better than the revenue from a scheduled flight, because when a Delta charter went mechanical on Saturday in Tampa, Delta promptly cancelled a commercial flight to Atlanta in order to get the University of Florida ...

2 Comments

TSA-Approved "Detention Pods" at Syracuse Airport

As part of its $60mn renovation, Syracuse International Airport has installed new exit portals that it says will replace the need for security guards or TSA agents to be stationed at exits to the secure part of the airport. The new system has been branded by some as a "detention pod" because of ...

9 Comments

The Real Reason Behind United's New Service to Atlantic City

United Airlines announced new service from Houston Bush Intercontinental and Chicago O'Hare to beleaguered Atlantic City, New Jersey this week in a deal that brought NJ Governor Chris Christie and United CEO Jeff Smisek together for a special ceremony on Thursday. But if you think this ...

5 Comments

German Supreme Court: "Loyalty points are currency"

The German Bundesgerichtshof (Federal Court of Justice) (BGH) held today that loyalty points are a type of currency that should not simpy expire.

Rewe, a grocery store chain across Germany, ran a promotion in 2011 in which you could collect stickers based on in-store spending ...

Merger! US DOJ Settles Lawsuit Against US Airways and American Airlines

US Airways and American Airlines have reached a preliminary deal with the U.S. Department of Justice concerning their planned merger. Details are still emerging.

Under the proposal, American and US Airways would sell 104 takeoff and landing slots at Reagan National Airport in ...

2 Comments

Delta Skymiles Logic: A Devaluation Before the Devaluation

delta-old-award-chart

You have to wonder what is going through the minds of the decision makers at Delta Air Lines when they announce a devaluation of their Skymiles award chart effecting all travel on or after 01 June 2014 then decide that was not enough and today implement an interim devaluation effective for travel ...

1 Comment

Clarification from United Airlines on Award Chart Changes

United has addressed some initial confusion stemming from its announcement yesterday that on 01 February 2014 the award chart chart will be massacred.

1. United claims the cost of premium seats on partner carriers is "out of sync" with what current mileage levels.

Frankly, the ...

10 Comments