News Posts

AvGeeks Rejoice - JetBlue to Redevelop JFK's TWA Terminal As a Hotel


Those of you from the New York area have no doubt followed the saga of the old TWA terminal at JFK International Airport.  Closed to passenger use since 2001, the Eero Saarinen-designed terminal nearly had a date with the wrecking ball a few years later, but was spared at the last minute ...

Breaking: AA Flights Grounded Nationwide


AA flights from DFW, ORD, and MIA were briefly grounded this afternoon until 2:15p ET due to an unspecified computer glitch. The problem has now been resolved.
On Twitter, AA earlier said-
We’re working to resolve technical issues impacting several airports as ...
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New United Airlines Domestic First Class Seats


Yesterday Travel Skills broke news of a new United Airlines domestic first class seat and today United has made it official with more details. Here's a look at the new seat: 
The seat will debut on an Airbus A319 next week, with retrofits on A319s, A320s and many Boeing 737s and ...
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Who is Oscar Munoz?


Oscar Munoz, 56, was named United Airlines' new CEO yesterday. Though a Board Member of United Continental Holdings since 2010 and involved in the Continental organization since 2004, I had never heard of him prior to yesterday's news of Jeff Smisek stepping down. Here's a glimpse at the ...
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Analysis: A Letter from United's New CEO Oscar Munoz


United named Oscar Munoz as CEO today, tapping another insider to head the company. In a letter to employees, Munoz laid out the news and his leadership vision. Here's my analysis of it.
Dear fellow employees:
No more "co-workers"? The employees all say thanks.
Today we ...
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The Real Reason United Fired Jeff Smisek

In an unexpected move, United Airlines announced today that CEO Jeff Smisek, along with two top lieutenants were "stepping down" (translation: fired). With record profit on the books and relative harmony between labor and management, what happened? Apparently, New Jersey politics, but as I argue ...
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United Airlines Closing Honolulu and Detroit Call Centers

Mention "Honolulu Call Center" to any frequent United Airlines flyer and you will see a smile and hear a story about how Team HNL has worked magic or gone the extra mile to save a trip. For United's valuable Global Services members (a small group of top-spenders), mention Detroit and you'll hear ...
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Flight Attendants and Religious Freedom

As a lawyer who studied free speech extensively in law school, controversies pitting religious liberty and accommodation against employer demands are of particular interest. Two simmering issues surrounding the actions of flight attendants bring this legal tension to our attention once ...
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Sir Richard Looks to Shake Up Cruise Industry, Launches Virgin Cruises


Virgin Group founder Sir Richard Branson certainly loves to make waves, and this past week's big announcement was no exception.  Sir Richard announced the launch of Virgin Cruises, the group's first foray into the crowded field of floating vacations.  As you would expect from ...

The Lufthansa Heist


Catching up on newspapers today, I noticed a WSJ review of a new book by Henry Hill and Daniel Simone entitled The Lufthansa Heist. Intrigued, I read up on it and apparently I need to watch the film Goodfellas...
Here's how it briefly went down -- an airport worker trying to settle ...

Singapore Airlines, Airbus Working to Bring Back World's Longest Flight


Singapore Airlines and Airbus are working to restore non-stop service to New York by 2018 with  the development of a more fuel efficient A350-900 that would make the route economically viable.
Non-stop service from Singapore to Newark halted in 2013, as Singapore failed to turn ...
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Starbucks, Lyft Team Up for Free Coffee and Free Rides

I wouldn't exactly call myself a Starbucks fanatic, but I go often enough that I make good use of the Starbucks mobile app and hold Gold status in the "My Starbucks Rewards" program.  As part of the program, members using the app receive periodic special Starbucks offers and apps/music that can ...

United FAs Get iPhone 6s Filled with Info About YOU!


Although I have not seen them in use yet, United Airlines has recently equipped all flight attendants with an iPhone 6 Plus to "deliver an even higher level of flyer-friendly service and will offer our flight attendants simple, one-touch access to valuable work information, enabling them ...
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U.S. Reopens Embassy in Havana


U.S. Secretary of State John Kerry was in Cuba today to officially re-open the American Embassy in Havana, which for years as operated in the same harbor-front building as a diplomatically-downgraded United States Interests Section. This is a must-visit location during any trip to ...
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Taxi Lobby Tries, Fails to Block Uber and Lyft at DFW Airport


The taxi lobby, it seems, will not go quietly.  Hot on the heels of Matthew's report that the taxi unions successfully lobbied the Los Angeles City Council to block ride sharing services at LAX, tax drivers in Dallas filed suit against the DFW Airport Board in state district court, asking ...

Cameras Now Permitted on White House Tours!


I used to work at the White House and once in a while I would volunteer to conduct weekend East Wing tours — I remember how delighted I was to visit the White House for the first time as a tourist and there was something special about introducing others to the White House for the first ...

How Bad is Delta's Latest SkyMiles Devaluation? Time to Buy Delta Stock!

Delta announced an immediate devaluation of its Skymiles program on the redemption side this week effective for flights on or after 01 June 2016. We are now seeing just how draconian these changes are. Folks, this is a devaluation unlike any we have ever seen. But Delta just reported ...
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It's Semi-Official - US Airways to Fly Off Into the Sunrise October 17


In early May, I reported a two-minute warning of sorts that the most important step of the American Airlines/US Airways merger integration was on the way, with the reservation systems scheduled to be folded into one sometime in October, with a 90-day wind-down period to begin in July.  ...

United Airlines To Offer Swanky Cowshed Amenity Kits


United Airlines is teaming up with Cowshed Spa, a division of Soho House, to offer brand new amenity kits in intercontinental premium cabins and United lounges.
Beginning Aug. 1, 2015, United will exclusively offer Soho House's Cowshed skin-care products onboard in newly redesigned ...
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