News Posts

United Airlines Defends DCA Perimeter Rule


Ronald Reagan Washington National Airport, just minutes from downtown Washington DC, is subject to a perimeter rule that restricts all but a handful of flights beyond 1,250 miles. A push this week to extend the perimeter to 1,475 miles failed -- and United Airlines played a part in ...

United Brings Back Early Boarding for Families with Children


Starting Monday, 15 February 2016 United Airlines will bring back aircraft pre-boarding for families with young children aged two and under.
The new boarding priority will be:
People with disabilities / active-duty members of the military in uniform / families with small ...
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United Airlines Announces San Francisco to Singapore Route on 787-9


United Airlines has announced plans to offer daily non-stop service from San Francisco to Singapore beginning 01 June 2016 on its 787-9 aircraft. The new route will be one of the world's longest at 8,446 miles (second only to Dallas to Sydney on Qantas...for now). Further paring back its Tokyo ...
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Alaska Airlines Brand Refresh


For the first time in a quarter century, Alaska Airlines is refreshing its brand image in a major way, with changes coming to everything from credit cards to aircraft livery.

Why the change now? Isn't one of Alaska's best selling points that while other carriers are changing (for ...
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UberX Finally Available at LAX


After months of behind-the-scenes negotiations with recalcitrant regulators, UberX will finally be allowed to pick up passengers at Los Angeles International Airport (LAX) starting today, January 20, 2016, at 8am PT.
Uber has suffered a string of setbacks in trying to bring its low-cost ...

United Global Services and 1K Members Now Get Free Food in Economy Class


Rumors have been swirling over the last few days that United Airlines' top-tier elite members would receive complimentary food in addition to complimentary alcoholic beverages when flying in economy class. I reached out to United for confirmation on Monday via Twitter and heard nothing ...
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United CEO Oscar Munoz Receives Heart Transplant!


United CEO Oscar Munoz, who suffered a heartback and was forced to temproraily step down just weeks into his tenure, recevied a heart transplant on Wednesday.
United isssued the following statement:
Our president and CEO, Oscar Munoz, underwent a heart transplant operation early ...

Big Metal Bird: A New Show About United Airlines


United Airlines has introduced a new in-house show "that takes you inside how we get up in the air and down to business" called Big Metal Bird. The 3-4 minute program is lighthearted but instructive at the same time, explaining how United works and serving as a great marketing tool for the ...
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United Will End Dubai Service on 23 January 2016, Blames Emirates and Etihad

When I wrote that United's departure from Kuwait City was predicated upon expulsion by the Kuwaiti government, my insider source also mentioned offhandedly that Dubai would be shut down soon after because of stiff competition from Emirates. With United denying my scoop, I took the Dubai ...
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Final Hours to Transfer Chase Points to Amtrak

In just a few hours, the ability to transfer Chase Ultimate Rewards points to Amtrak Guest Rewards will no longer be possible. If you are considering an Amtrak redemption in the coming months, now is the final call to move your points over.
Amtrak is transforming its loyalty program in January ...
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United Airlines Chooses illy as New Coffee Provider

United flyers can finally breathe a sigh of relief -- the despised coffee currently found onboard and in United Clubs is on the way out and Italian coffee maker illy is on the way in.
Starting next month we will begin to see illy in United Clubs and beginning next summer (2016) illy will ...
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How To Get Arrested on a Plane


Many are tense now with recent terrorist attacks in Paris and Beirut still a vivid memory as is the downing of a Russian jet in Egypt. With that heightened fear, I can only imagine what passengers onboard a British Airways flight from London to Boston this afternoon felt when an unruly ...

American Airlines Finally Guts Award Chart


I've been predicting it for months...years actually...and the time has finally come: AA announced a huge devaluation of its AAdvantage award chart today. The only question has been how bad it would be and for those who like premium cabin redemptions the answer is simple: the changes are ...
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Airberlin to Begin DFW-Dusseldorf Service in May


Big aviation news out of the Metroplex today, as German airline and oneworld member Airberlin announced its first service to DFW International Airport via Dusseldorf.  From the press release:
airberlin, Germany's second largest airline and member of oneworld©, is expanding its ...

U.S. Justice Department Blocks Newark Slot Deal Between United and Delta


United has already abandoned New York Kennedy in a deal in which United traded its Kennedy slots for 24 of Delta's Newark slots. Today, the U.S. Department of Justice said not so fast, suing to block the deal on anti-competition grounds.
"We know from experience what happens when ...
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American Express Won't Confirm New Centurion Lounge at LAX...Yet

Is a new American Express Centurion Lounge coming to Los Angeles International Airport? Brian Summers points to a recent LAX employee newsletter claiming that one is coming between Terminals 6 and 7.

It does seem odd that American Express would place two couches and a big "Centurion ...

Guam Demands United Airlines Improve Service

Attorneys General from Guam and the Commonwealth of the Northern Mariana Islands have sent a letter to United Interim CEO Brett Hart demanding onboard service improvements including the return of free inflgiht meals and a second free checked bag on United's non-stop service between Guam and ...
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United CEO Oscar Munoz Will Return Next Year


Hobbled United CEO Oscar Munoz is on the mend. After replacing disgraced CEO Jeff Smisek, Munoz promised big changes to United but quickly suffered a heart attack, forcing United to name Brett Hart as Interim CEO. For weeks we have heard nothing about Munoz's medical condition, leaving us ...