News Posts

Cruisers Beware, Room Service No Longer Free on Norwegian Cruise Line


Norwegian Dawn docked in Cruiseport Boston
It used to be that cruising was like staying at an all-inclusive resort.  You would pay a hefty cruise fare up front, but all food and drink, including alcohol, would be included.  Cruise lines actually preceded the airlines by several ...
3 Comments

New Beta Edition of United.com Available to All


I have been testing the beta version of the new united.com for over a month now via special invitation but now United has opened its beta site to everyone, with a planned launch date of the "new and improved" United.com this summer. The website will continue to fluctuate during this beta ...
2 Comments

Recap and Winners of 2015 Freddie Awards


The 2015 Freddie Awards were held at the Delta Flight Museum last night just down the road from Hartsfield–Jackson Atlanta International Airport. Created in 1988 by Randy Petersen to recognize the world’s best and most innovative frequent travel programs, the awards are ...
3 Comments

Real Meals Coming to United Express on March 1, 2015

While Delta Air Lines and American Airlines already serve "real" meals onboard their regional jets, United has been a holdout, offering only junk food snack boxes. That changes on 01 March 2015 when United will begin to serve hearty meals onboard its regional jets, finally eliminating the profound ...
4 Comments

Legal Analysis of DOT Decision to Back United on Cancelled Mistake Fares

The U.S. DOT has issued its verdict on United Airlines' unilateral decision to cancel thousands of cheap first class tickets, ruling that it will not take action against United for failing to honor the fare. Although this ruling comes as no surprise, the DOT's twisted legal analysis merits ...
5 Comments

Exciting New Business Class Experience Arriving on Aer Lingus

Aer Lingus is not only introducing a new fully lie-flat business class seat, but also a totally redesigned business class experience. I had a chance to learn more about the product and test out the new seat at a recent event in the Bay Area and I am very excited about the new service, which will be ...
8 Comments

Scorpions on a Plane!

I am not an animal person--to put it mildly. I was bitten by a dog when I was five while riding my bike outside my grandma's house and have always had a fear of dogs. I was stung by a bee...a dead one (that's another story) when I was 7 and hate most things with wings (if they don't bite, they use ...
1 Comment

I'm Booked on the American Airlines 787 Inaugural!


I had a great time on the Qatar A350 inaugural from Doha to Frankfurt last month -- there is something special about being on inaugural flights. American Airlines took delivery of its first 787-8 this week and has just published its inaugural flight -- from Dallas to Chicago on 07, May ...
10 Comments

DOT Examining United Danish Kroner Mistake Fares

The DOT has taken the unusual step of issuing a press release noting that it is examining the "United Airlines mistaken fare" and will determine whether or not United must honor the fares purchased. My gut tell me this game is already over and that consumers have lost.

I am a contract ...
4 Comments

United Will NOT Honor $50 Transatlantic First Class Mistake Fares

I generally silence my iPhone at night and woke up this morning to a flood of tweets, text messages, e-mails and Flyertalk PMs about a "DKK" fare sale from United Airlines. My first thought was "where the heck is DKK?", but it turns out that signified a currency rather than airport code ...

Qantas A380 Diverts to Ontario Airport (Video)


A Qantas A380 was forced to divert to Ontario International Airport yesterday due to fog at LAX. Poor ONT does not see a lot of mainline jets anymore, let alone A380s so it was quite an event.

Post by LA/Ontario International Airport. Unfortuantely, the airport's media team ...
2 Comments

A Tale of Two Airlines - Virgin Struggles, Southwest Sizzles at Love Field

It's been more than three months since Love was finally set free after 40 years of Wright Amendment restrictions, and I thought now would be a good time to check in with the various players at the airport to see how successful their efforts at expanding service have been so far.  To quickly ...
4 Comments

United Slashes Partner Earning Rates

With cuts coming left and right in the world of airline loyalty programs, I must admit I no longer wince in pain when a new devaluation announced. The question of devaluation is not if, but when and how much. United has finally published its 2015 partner earnings charts, set to take effect on 01 ...
8 Comments

IAG Group Moves Closer to Aer Lingus Acquisition


IAG Group, parent company of British Airways and Iberia, has made its third offer to acquire Irish flag carrier Aer Lingus, this time at €2.50/share. Irish news sources are reporting the Aer Lingus board is "set to accept" the latest bid, but details remain unclear of what IAG would ...

Illiterate Chinese Farmer Fined for Smoking Onboard Cathay Pacific Flight


The "glory days" of smoke-filled 747 lounges with baby grand pianos and circular staircases has been replaced with a harsh new reality--light up onboard and you'll face a heavy fine or jail time. From Britiain's finest news source, it appears that one illiterate Chinese farmer learned this ...

No Imminent Star Alliance Membership Announcement for Royal Air Maroc


I knew it sounded too good be true -- could Star Alliance really woo Royal Air Maroc into its alliance when it already was the dominant alliance in Africa? Would EgyptAir, Ethiopian Airlines, South African Airways, and Brussels Airlines really want more competition in their own backyard? Would ...

Royal Air Maroc to Join Star Alliance?

The formalities are not complete, but a Swiss news agency is reporting that Royal Air Maroc, the national carrier of Morocco, will join Star Alliance.
Royal Air Maroc would bolster's Star's dominance in the region, joining Egypt Air, Ethiopian Airlines, and South African Airways as the fourth ...
2 Comments