News Posts

United Rolling Back International Economy Meal Service Downgrades

With much fanfare, United Airlines announced upgrades to its international economy class meal service last year that included new menu options, better quality entrees and salads, ice cream, and crackers & cheese. In exchange for the enhanced menu, complimentary mid-flight snacks were ...

Order Pizza from Chicago United Club

United Airlines is refreshing its airport lounge network and bringing innovation in an area that has long been lacking -- dining. You can now order food from Giordano's from the comfort of your armchair in United's newly-renovated lounge near B18 in Chicago O'Hare.
United has spruced ...

Malaysia Airlines CEO Christoph Mueller Resigns

Malaysia Airlines CEO Christoph Mueller -- the man with 25 years of airline experience who turned around Aer Lingus -- is leaving Malaysia Airlines "due to a change in his personal circumstances" less than halfway through his contract. His departure throws the carrier's restructuring plans into ...

Hijacked EgyptAir Flight Lands in Cyprus

In a throwback to the "good old days" of pre-9/11 hijacking, an EgyptAir domestic flight traveling from Alexandria to Cairo was commandeered by a man claiming to have a bomb strapped to himself and forced to divert to Larnaca, Cyrpus. Most hostages have been released and according to the Cypriot ...

Starwood Bidding War Begins

Breaking news this morning -- Starwood has accepted a bid of $78 cash per share by Chinese investor group Anbang, throwing a wrench into the Marriott - Starwood merger.
How could this be? Wasn't a contract with Marriott already signed?
Yes, Marriott and Starwood had signed ...
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American Tourism in Cuba is Now Legal

In a sweeping Executive Order ahead of his trip to Havana next week, U.S. President Barack Obama has essentially made tourism in Cuba legal for all Americans. And you thought Marco Rubio was shedding tears over losing Florida!
Up until now, independent travel to Cuba was "legal" only ...
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Singapore Will Resume Nonstop Flights to Los Angeles and Newark

Singapore Airlines has announced intentions to resume non-stop service from Singapore to New York City and Los Angeles with its newly-delivered Airbus A350 aircraft in 2018. 
Singapore Airlines spokesman James Bradbury-Boyd told View from the Wing:
Missing the ...

United Airlines Defends DCA Perimeter Rule

Ronald Reagan Washington National Airport, just minutes from downtown Washington DC, is subject to a perimeter rule that restricts all but a handful of flights beyond 1,250 miles. A push this week to extend the perimeter to 1,475 miles failed -- and United Airlines played a part in ...

United Brings Back Early Boarding for Families with Children

Starting Monday, 15 February 2016 United Airlines will bring back aircraft pre-boarding for families with young children aged two and under.
The new boarding priority will be:
People with disabilities / active-duty members of the military in uniform / families with small ...

United Airlines Announces San Francisco to Singapore Route on 787-9

United Airlines has announced plans to offer daily non-stop service from San Francisco to Singapore beginning 01 June 2016 on its 787-9 aircraft. The new route will be one of the world's longest at 8,446 miles (second only to Dallas to Sydney on Qantas...for now). Further paring back its Tokyo ...

Alaska Airlines Brand Refresh

For the first time in a quarter century, Alaska Airlines is refreshing its brand image in a major way, with changes coming to everything from credit cards to aircraft livery.

Why the change now? Isn't one of Alaska's best selling points that while other carriers are changing (for ...
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UberX Finally Available at LAX

After months of behind-the-scenes negotiations with recalcitrant regulators, UberX will finally be allowed to pick up passengers at Los Angeles International Airport (LAX) starting today, January 20, 2016, at 8am PT.
Uber has suffered a string of setbacks in trying to bring its low-cost ...

United Global Services and 1K Members Now Get Free Food in Economy Class

Rumors have been swirling over the last few days that United Airlines' top-tier elite members would receive complimentary food in addition to complimentary alcoholic beverages when flying in economy class. I reached out to United for confirmation on Monday via Twitter and heard nothing ...

United CEO Oscar Munoz Receives Heart Transplant!

United CEO Oscar Munoz, who suffered a heartback and was forced to temproraily step down just weeks into his tenure, recevied a heart transplant on Wednesday.
United isssued the following statement:
Our president and CEO, Oscar Munoz, underwent a heart transplant operation early ...

Big Metal Bird: A New Show About United Airlines

United Airlines has introduced a new in-house show "that takes you inside how we get up in the air and down to business" called Big Metal Bird. The 3-4 minute program is lighthearted but instructive at the same time, explaining how United works and serving as a great marketing tool for the ...

United Will End Dubai Service on 23 January 2016, Blames Emirates and Etihad

When I wrote that United's departure from Kuwait City was predicated upon expulsion by the Kuwaiti government, my insider source also mentioned offhandedly that Dubai would be shut down soon after because of stiff competition from Emirates. With United denying my scoop, I took the Dubai ...
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Final Hours to Transfer Chase Points to Amtrak

In just a few hours, the ability to transfer Chase Ultimate Rewards points to Amtrak Guest Rewards will no longer be possible. If you are considering an Amtrak redemption in the coming months, now is the final call to move your points over.
Amtrak is transforming its loyalty program in January ...
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United Airlines Chooses illy as New Coffee Provider

United flyers can finally breathe a sigh of relief -- the despised coffee currently found onboard and in United Clubs is on the way out and Italian coffee maker illy is on the way in.
Starting next month we will begin to see illy in United Clubs and beginning next summer (2016) illy will ...

How To Get Arrested on a Plane

Many are tense now with recent terrorist attacks in Paris and Beirut still a vivid memory as is the downing of a Russian jet in Egypt. With that heightened fear, I can only imagine what passengers onboard a British Airways flight from London to Boston this afternoon felt when an unruly ...