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Hyatt Gold Passport Diamond benefits and service delivery

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This is definitely a 'First World problem'.  I don't need any of these benefits, but I often write here about loyalty programs and it can be frustrating when benefits are promised and not delivered.   

 

The Hyatt Gold Passport program gets generally deserved high marks, especially for those with top tier Diamond status.  I've had mostly good experiences.  One thing I've noticed of late is the inconsistent delivery of some benefits.  I've had ...

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Flights on AirAsia and touring Kuala Lumpur - Singapore Award

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After a few days in Singapore, we returned to Changi Airport for the second leg of our trip, by way of a quick flight to Kuala Lumpur. 

Petronas Towers in Kuala Lumpur

 

The first few days were spent at the Westin Kuala Lumpur, and we also spent a night at the Hilton KL.  This post will discuss our flights on AirAsia and some of our experiences in KL.  

We looked at a few ...

My next adventure - to Hong Kong in economy!

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Most of my trip reports here are of my experiences in premium cabins.  I have a trip coming up that will likely consist of exclusively economy from North America to Hong Kong.  You may ask what I was thinking.  After this trip I may ask myself the same question...

 

United Economy seating, this is from a 767, but I'll be spending a lot of time in similar seats

 

 

I had a slow period of business ...

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The Lengths We Go To - Singapore Airlines new branding campaign

I've shared several airline commercials here before.  I'm a fan of Singapore Airlines, especially after my recent trip with them.  They just launched a new campaign with a series of commercials built around "The Lengths We Go To" tag line.

"Understanding Your Needs", from Fujian, China

 

"Creating Around You", from Scotland

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Comparing room upgrades for Hyatt and Starwood top tier elites

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Presumably everyone likes to stay in a hotel suite, especially when only paying for a standard room.  There are few options for confirmed upgrades for top tier elites in certain hotel programs.

Executive suite at the Hyatt Regency San Francisco Airport

 

 

Previously I have discussed some thoughts on the Starwood Suite Night Awards, and now I'm going to compare these with the confirmed Suite Upgrades provided ...

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Suite at the Westin Kuala Lumpur - Singapore Award

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After a few days in Singapore, our next stop was in Kuala Lumpur.  The first two nights of our stay were at the Westin.  We chose this hotel due to its convenient location in the so-called Golden Triangle of Kuala Lumpur, near the KLCC and the famed Petronas Towers.

Amazing sunset view soon after our arrival in our suite

 

 

After arriving at the airport in KL, we took a cab to ...

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KenetMD products are now available for sale online!

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KenetMD products for sale: Click Here to buy

No more hoarding hotel shampoo when at Hyatt properties!  (Well, feel free if you like.)   The good news is that Hyatt has finally begun to sell their popular KenetMD bath products online.

 

Previously, I've written about Hyatt's old (stinky!) Portico White Ginger products, as well as the new bath products from KenetMD.  Based on the feedback I've received, many people are interested in ...

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Excitement for booked Star Alliance award with United miles

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I just completed a booking for an upcoming trip for my wife and I that I am (probably too) excited about.  It will include flights on new transatlantic business class on both Brussels Airlines and Austrian Airlines.  Our main destination is Spain, a place my wife has long wanted to visit, plus some stops in both Zurich and Vienna.  

 

Those of us with Star Alliance miles are probably familiar ...

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Thoughts on Starwood Suite Night Awards

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I've had some excellent suite upgrades through the years at Starwood properties.  In both 2011 and 2012, I stayed more than 50 nights, so I earned 10 Suite Night Awards (SNA) each year.  Each of those expire at the end of 2013.  

My first confirmed Suite Night Award, at The Laguna, Bali

 

I've also had a fair number of upgrades since the implementation of this program (as well as before) without having to use SNA at all. ...

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New Park Hyatt promotional video

Park Hyatt is my favorite hotel brand, and I know I'm not alone in that assessment.  

Hyatt has posted an updated promotional video for their iconic Park Hyatt brand.  Please take a look.

 

There are many reviews of on Park Hyatt properties on this site by myself and others, and I'm always looking for the opportunity to return.  Some of my past reviews are of the Park Hyatt Tokyo, Park Hyatt Aviara, Park Hyatt Melbourne.  I also am ...

Global entry from now on

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How would you like to clear customs and immigration in the US in a matter of minutes?  Global Entry is probably the best way accomplish that.

I have discussed various Trusted Traveler programs available to (primarily) US citizens in the past.  The Global Entry application process is somewhat involved, but in my opinion well worth it.  

After returning from our recent Singapore Airlines First Class trip, we cleared US customs in San Francisco.  That ...

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Food, flights and more in Singapore - Singapore Award

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Singapore is an easy place to explore for many visitors, due to its accessibility and diverse culture.  

 

We had a few days to spend on our first visit in Singapore, and we very much enjoyed our time there.   The days are predictably hot and humid, but we tried to spend most time inside during the warmest hours.  One interesting fact that I discovered while researching Singapore is that the all time record low temperature is 19.4 degrees C (66.9 ...

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Upgraded to business room at the Conrad Centennial - Singapore Award

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After a long but excellent journey from home to Singapore via Chicago, San Francisco and Seoul in Singapore Airlines First Class, we had finally arrived in the first destination of our trip, Singapore. 

I don't stay in Hilton properties very often anymore, but the Conrad Centennial was highly regarded among many options in Singapore and it was a good way to burn through most of the rest of my stash of Hilton points after the most recent major HHonors devaluation.  I ...

Singapore Airlines First Class Between Incheon and Changi - Singapore Award

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After a great flight from San Francisco and some tasty meals on Singapore Airlines, we had brief transit stop in Seoul.


We had a little less than an hour on the ground in Seoul.  After passing through a walkway with thermal cameras, presumably part of a health screening similar to arrivals in other Asian countries; we were handed transit cards and then followed signs and some people directing transit passengers.  We quickly passed through a security check, then went ...

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Singapore Airlines First Class meal service on SQ15 to Seoul - Singapore Award

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After settling into my Singapore Airlines First Class seat, I was finally ready to eat.  First up, the lunch service.  On many Singapore flights there are extensive options to pre-book your meal choice.  We did not utilize the Book the Cook service on this flight, mostly since there were so many options, and I figured I'd just give the onboard menu a shot for these flights.  I did use BTC later in the trip.


Here is the menu:


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Singapore Airlines 777-300ER First Class review - SQ15 to Seoul - Singapore Award

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King for a day?  Well, at least for the next 18 hours or so.  Here is my throne--the First Class seat on Singapore Airlines 777-300ER. 

This flight was our first experience on Singapore Airlines, made possible by the computer system upgrade in July 2012 that opened up premium space to Star Alliance partner airlines.  After nearly a year, it was finally time to fly. Upon boarding, we were welcomed on board by name, and escorted to our seats. ...

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Evening view of church - Photo Flashback

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Here is another cathedral photo in this series.  This particular example is one of the largest cathedrals in the world, based on length, overall volume and height of a non-spired church.  Its located in a major city that is famous for commerce, its music, and its sports.  

  

Where was this photo taken, what is this place called, and what is the story behind this unique location?

Have you visited there?

 

Update: ...

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Silver Kris and United Global First Lounges in San Francisco - Singapore Award

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Our long awaited Singapore Airlines First Class trip was about to begin.  First up, lounge visits in San Francisco.  

 

 

We got off the shuttle from the Westin San Francisco Airport at the International terminal.  I've flown from SFO countless times, but never checked in for an international flight from there.  This terminal is quite nice and much more modern than the others.  I have not used the newly renovated SFO Terminal ...

Shiny Armadillo - Photo Flashback

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Happy United States Independance Day!

 

This gaudy sculpture represents something that its live form is pretty common in the area where it is located.  There is a flag that allows the location to be determined pretty easily, although I'm looking for a more specific description.  If you've been to this place, I doubt its something you'd forget.  It is near a few restaurants that are famous, at least locally, and in my opinion, ...

Free upgrade to an Executive Suite at the Westin San Francisco Airport - Singapore Award

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First stop on our Singapore Airlines trip to the Maldives was the Westin San Francisco Airport.  Its not my usual hotel when near SFO, but the rate was much cheaper, and it was nice to mix it up a bit.



Due to my many travel issues with United earlier in the year, I ensured we had plenty of time to connect in San Francisco.  With the Singapore First Class flights being a focal point of the trip, I didn't want to risk missing this flight.  Despite ...