Posts from February 2013

Seven Words You Can Never Say on an Airplane?

George Carlin famously claimed there were "seven words you can never say on television." In light of the controversy over my recent ejection from a United Airlines flight, I wan...

32 Comments

Farewell Ebbitt Express

One of my Washington rituals over the last decade has been to eat lunch at Ebbitt Express, if time permits, every time I arrive in the city. Located adjacent to Old Ebbitt Grill...

United's Murky Future at Washington Dulles

UA has a "United Inflight" segment before each safety video and preceding the carrier's new safety video is a new feature on United's infrastructure enhancement, particularly at...

13 Comments

United's New Safety Video Reminds Me Of...

Lufthansa.

And that's not a bad thing.

On my San Francisco-Philadelphia flight Sunday night I noticed a new safety video that featured flight attendants (in thei...

3 Comments

The Lawyer Behind the AA-US Merger

Never underestimate the capacity of one man to make a difference. The pages of history make that clear and as the dust settles around the almost certain merger of American Airli...

1 Comment

Confirmed in First Class but No Seat Assignment

Thanks to shrewd planning and a watchful eye, I've dodged landmines and avoided most calamities in the post-merger world of United Airlines. Others have not fared so well. Will ...

12 Comments

Changing Travel Plans During Bad Weather

With a fresh Nor'easter headed for New York and New England this weekend, airlines have loosened up rules on restricted tickets in order to help travelers avoid being stranded. ...

5 Comments

US Airways Call Center Humor

If US Airways and American Airlines do end up merging, I hope the good folks at the US Airways call centers do not lose their positions. I depend on them to get my jollies...11 Comments

This is the United Airlines That I Love

I had a great weekend in Chicago. I'm in Philadelphia or Los Angeles, my brother is in San Francisco, and we do not get to see a lot of each other anymore, but we both made time...

3 Comments