Posts from May 2012

Top Secret Trip

Folks, I suppose a Tweet would have been enough, but I'll be away the next couple days and may not have access to the internet. Care to guess where I am headed?

You'll l...

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Memorial Day 2012

Despite the irony of Boeing depending on war and carnage, and thereby the death of soldiers, to stay profitable, the aerospace firm manages to put together a nice Memorial Day a...

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United Airlines Security Breach

This is not another post attacking SHARES, United's Passenger Service System (PSS). But it is a reminder that the system still has kinks in it, some of which should cause United...

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Top up your bmi Diamond Club Miles with a 20% bonus

With just under two weeks left to redeem Diamond Club miles for Star Alliance flights, bmi has sweetened the incentive to burn your points now with a 20% bonus on purchased mile...

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An Open Letter to Ex-Continental Flight Attendants and Pilots

17 May 2012

My Dear Colleagues from Continental Airlines,

A simple question for you: what is wrong? What is it that is truly bothering you?

I have been a...

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American Airlines Here I Come!

I consider myself a savvy traveler and have turned much of the lemons created by United Airlines' 03 March system integration debacle with Continental Airlines into lemonade. I'...

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Star Alliance Celebrates 15 Years

Happy 15th Anniversary to Star Alliance!

What began at a small office near Los Angeles International Airport in 1997 as a union between five airlines hoping to better c...

American Airlines Hints at Potential Merger with US Airways

After weeks of repeated denials that it was even considering a merger with US Airways, American Airlines has agreed to "study" the prospects of a marriage between America's thir...

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Sacramento Opts Out of TSA Screening

After months of exploration, Sacramento International Airport has decided to replace federally-employed Transportation Security Administration (TSA) airport screeners with priva...

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I Love United Airlines' Indian Call Center

I doubt that it has ever been said before, but I am happy to say it here: I love United Airlines' Indian Call Center. Allow me to explain.

I was putting together a relat...

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United Airlines Pulls a "Newark" at SFO

Responding to robust demand and added flights to Newark, Cleveland, and Houston, United Airlines has pulled a "Newark" on us at San Francisco International Airport.

To u...

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