At 0100 Central Time on Saturday, 03 March, United Airlines will flip the switch, transitioning from its Apollo Reservation System it has used for the last four decades to Conti...

Yesterday I lamented about the refusal of the Kazakhstan Embassy in Washington, DC to take my visa application package when I showed up 20 minutes after scheduled closing. ...

Let’s have a debate about rules today. I’ve touched on the issue before and it usually draws a number of comments, most of them negative, stating that rules are on t...

For those that have ever tried to redeem Delta SkyMiles at delta.com, you know how difficult that can be. The system is broken and has been for years now. But now it's really br...

When US Airways recently turned its Philadelphia Envoy Lounge into a regular US Airways Club, it promised enhanced food offerings in the afternoon at all US Airways Clubs in Phi...

As the 03 March 2012 Continental-United integration date moves closer, we are already seeing what the new "United" will look like in some stations. Philadelphia, for example, ro...