You should have seen the face of the United Airlines agent at Sao Paulo last week when I asked for a seat assignment change (moving to an open center section of five seats ...

Good news for holders of confirmed upgrades instruments on United and Continental: your upgrade options will soon widen.

This morning I received the following e-mail fro...

Another video is out poking fun at the TSA, and it is a good one.

Take a look:

I trust that this more light-hearted ...

An insensitive and inexcusable mistake or an honest oversight that was quickly corrected?

As United and Continental merge into a single entity, they continue to take ste...

United and Continental have made changes to their standby and same-day confirmed flight change policy that bring the two carriers closer to alignment.

Good news for Prem...

If my colleagues at Star are reading this: take note! I care about getting to work on time.

It has been a draining three days, but my mileage run around the wo...