South African Airways Award Space Again Bookable

I wrote yesterday that South African Airways award space had been unbookable for one week using miles from any Star Alliance loyalty program outside of South African Voyager. Thankfully, the space is again bookable.
The one-week hiatus of all SA space left a big hole for travel within Africa, ...

South African Airways Award Space Not Bookable

South African Airways has been a stalwart member of Star Alliance for the last eight years and offers an extensive route network within Africa and to key cities around the world from its hub in Johannesburg. Although I would never characterize award space as overly generous, some routes, like ...
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My Delayed Journey to Chicago

Fire in an FAA Facility shut down Chicago’s O’Hare and Midway airports for several hours this morning and it just so happened that I was flying from Los Angeles to Chicago this morning to speak at this weekend’s FTU Advanced. I made if safely to Chicago, in first class no less, but ...
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United Arrivals Lounge London Heathrow

United Airlines offers an arrival lounge to intercontinental business and first class passengers in its new home in Terminal 2 at London Heathrow. Open from 5am – 2pm each day, Air Canada and South African Airways also allow their business class passengers access to ...
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How I Almost Missed My Flight to Frankfurt

I recently made a short trip to the USA, including a visit to some dear friends in Washington, DC. I like taking the 10pm United service out of Dulles because it allows for a full day and relaxed dinner before the short overnight flight to Frankfurt, which arrives at midday – not too early, ...
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Frankfurt to San Francisco in United Airlines First Class

United Airlines CFO John Rainey made an unforced error when he told Bloomberg News that there was virtually no difference between United Airlines First Class (Global First) and Business Class (BusinessFirst). While true that the differences between first and business are muted compared to the ...
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Airplane Food Delivered to Your Door!

I have a confession to make about airline meals. While most curse United Airlines for the "unchanging" "nasty" "disgusting" "tried" breakfast entrée pictured below, it is one of my favorite meals and if I had the chance to order it for home consumption, I would gladly pay for ...

9-Seat Airliner Coming to California


I have family that lives in Visalia, California and while my uncle was still alive, I made frequent trips up there - often once per month. A 3hr drive on I-5 is not a horrible thing, but the drive from LA over the Grapevine through California's Central Valley did get tedious at times. As we ...
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United Cuts JFK-IAD Service, Effective October 25, 2014

Even I am not too old to remember when New York Kennedy was once a United focus city, with service to Tokyo, London, Hong Kong, Boston, Chicago, Washington, Los Angeles, and San Francisco. JFK was also once the home of UA1, United's (and PanAm's) former around-the-world service from New York - ...
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ExpertFlyer Now Features US Airways Awards and Upgrades

While Delta Air Lines has demanded that ExpertFlyer remove not only award and upgrade info, but revenue info, the new American Airlines has moved in the opposite direction, working with ExpertFlyer to load availability for US Airways upgrade and award space. This is good news for smart travelers who ...

German Court Lifts Ban on Uber

A Frankfurt court that had banned Uber ride service from operating within Germany late last month has lifted the ban: Uber is back in business in Germany.
Uber is mobile app based ride sharing service that offers an easy way to hail a driver - all transactions are handled by credit card, no ...
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A Weekend in England with My Best Friend

I do not talk much about my friends, but you should know a little bit about John, one of my closest friends of more than 15 years. He never did especially well in high school and skipped college, but he is the shrewdest, smartest, and most successful businessman that I know. Quite frankly, who needs ...
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Tickets Available for United SFO Family Day on October 12, 2014

United Airlines hosts a Family Day at its giant maintanence center at San Francisco International Airport each autumn. In past years, select members from Flyertalk and MilePoint have been invited to attend and I have attended twice - it is a great event. This year, United has again extended an ...
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A Note from Captain Denny Flanagan

Captain Denny Flanagan sent me the following note this morning --
My Flying Friends,   It's early morning on September 11th in Shanksville Pennsylvania. I am here with over 50 United crew members to honor the memory of the Pilots, Flight Attendants and Customers of United Flight ...

When Chaos Breaks Out Onboard

One of the reasons I avoid low-cost-carriers in Europe is because of incidents like the one captured on the video below:
Flights within Europe on carriers like Ryanair can be very inexpensive if you buy early or buy at the right time and that attracts the clientele seen in the above video ...
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September 2014 Flying Blue Promo Awards for November + December Travel

Air France/KLM Flying Blue has released its Promo Awards for September 2014 and the pickings continue to get slimmer for business class deals between North America and Europe. This month, there is not a single city 50% off or even 25% off business class space in North America - the closest business ...

Up to 100% Bonus on Purchased US Airways Miles - 7 Tips and Tricks


US Airways is once again running a 100% bonus on purchased miles through September 30, 2014. Every other month US Airways has been running this promotion, but I would not expect it to last - I sense an imbalance in supply and demand that will be solved through a dramatic award chart ...
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Kidnapping Forces United Flight from Washington to Beijing to Divert

I love the movie Argo, which tells the story of how Canada and CIA operative Tony Mendez smuggled out a cadre of six U.S. diplomats from Tehran during the Iran Hostage Crisis. In the gripping conclusion (full of artistic embellishment but nevertheless riveting), hearts pound as the Swissair 747 ...
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United Airlines' CFO Disses His Company's Global First Class Product


John Rainey, United Airlines' infamous CFO who claimed that elites are over-entitled, has put his foot in his mouth again...this time by trashing his company's three-cabin international first class product, dubbed "Global First". But it was not just a curious denigration...it was a fairly ...
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