Why I Want to Travel on EgyptAir More Than Ever


EgyptAir is in the news again, and it is never good news with EgyptAir. Lucky and I are planning our trip home from Colombo and had I not been traveling last week we likely would have confirmed our trip home through Cairo. This was just a day before the deadly accident of MS804. Should this ...
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United Rolling Back International Economy Meal Service Downgrades


With much fanfare, United Airlines announced upgrades to its international economy class meal service last year that included new menu options, better quality entrees and salads, ice cream, and crackers & cheese. In exchange for the enhanced menu, complimentary mid-flight snacks were ...

Visiting Glacier National Park in Off-Season


I just returned from a two-day journey on Amtrak to Glacier National Park in Montana followed by two days of hiking in the park. My trip report has already been written, so stay tuned for that. As tourist season approaches for Glacier, though, let me offer these observations—
Much ...
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Letter from United CEO Oscar Munoz Promises More Improvement


An e-mail letter went out to United MileagePlus members today from CEO Oscar Munoz which you can read below followed by my commentary.
Dear MileagePlus member,
Since the year began, a lot of exciting things have happened, and I wanted to reach out to you and thank you for your ...
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Southwest Airlines Snacks on Longer Flights

Southwest Airlines is rather cryptic about its inflight food, providing the following info on its website--
We offer a variety of inflight snacks and beverages to tempt your taste buds...
Peanuts or pretzels are always complimentary as well as an assorted list of non-alcoholic beverages. ...
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United Global Premier Upgrades Now Work on ANA


United Airlines and ANA are Star Alliance, codeshare, and joint venture partners. Now United Global Premier Upgrades (GPUs) can be used on ANA flights to upgrade from economy to business or business to first, wtih some caveats...
Here's the new verbiage on united.com--
Global ...
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United Airlines Garage Sale in Houston


If you are in the Houston area today near IAH, head down the street to the Chelsea Catering Company (United's in-flight kitchen) for a chance to support charity and buy some unique United swag. A "garage sale" will be held outdoors.
Hundreds of dishes, flatware, glasses, and other ...
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Air France Lets You Finish In-Flight Movie at Home

Do you ever land and find that you are about 15 minutes away from finishing your movie? That happens to me from time to time and my solution is usually to wait for my next flight...which is not always a day or two later. Air France has addressed this with a new "Cinema to Go" program that lets you ...

This is Why I Avoid Southwest


I was at the Kentucky Derby last weekend and needed to get home early on Sunday. From Louisville, there are typically no nonstop flights to Los Angeles (United had a special one-day-only Kentucky Derby nonstop flight to LA later in the day, but it was over $800 one-way) but Southwest does have ...
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Help Lucky and Me Get Home from CMB!

When Lucky posted an incredible deal between Colombo and Casablanca yesterday which included flights on Royal Air Maroc, I knew I had to go. After coordinating dates with Lucky, we booked a one-way ticket from Los Angeles to Colombo via Shanghai on China Eastern (not without drama on my end, but ...
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Order Pizza from Chicago United Club

United Airlines is refreshing its airport lounge network and bringing innovation in an area that has long been lacking -- dining. You can now order food from Giordano's from the comfort of your armchair in United's newly-renovated lounge near B18 in Chicago O'Hare.
United has spruced ...
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Video: United Captain Surprises Son

File this under heartwarming.
A United Airlines Captain caught wind that his son was flying home on a military charter serviced by United and made arrangements to pilot the flight. 
Sneaking onboard, he had a FA distract his son and then stepped up behind him.
"I made my way ...

2016 Freddie Awards Winners and Commentary


I made my annual pilgrimage to the Freddie Awards yesterday, something I look forward to every year. Due to inclement weather in Las Vegas, this year the festivities were held on the floor of the brand new T-Mobile Arena just around the corner from the Monte Carlo casino on The Strip. Industry ...

Two Flights to Las Vegas for the Price of One!

Last night I was already tired. I started the day early flying from Hamburg to Newark to Chicago on United with a friend, then was to fly from Chicago to Las Vegas on United on a late evening non-stop flight. I saw that there was space from Chicago to Las Vegas earlier in the afternoon via San ...
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My Airfone Adventure on United

Sometimes I could kill myself for not anticipating problems before they occur.
Last Thursday (after my redeye nightmare) I flew from Chicago to Frankfurt on United. My upgrade to business class cleared, I had an aisle seat assigned, and I had worked the previous seven hours straight in the ...
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Scary Flight Experience

I've written about the scariest in-flight experience I have ever had, but I think last night may have been even worse. I'm still trying to process how much was reality and how much was nightmare.
I was on a redeye from Los Angeles to Chicago and had nodded off to sleep using my new sure-fire ...
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Malaysia Airlines 747 Hijacks My A380!

Malaysia Airlines has six three A380s that are utilized to operate two daily flights between Kuala Lumpur and London, though apparently that is logistically impossible for the troubled carrier. To wit, the carrier has brought a 747-400 out of retirement with a dated business and first class product ...
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Malaysia Airlines CEO Christoph Mueller Resigns

Malaysia Airlines CEO Christoph Mueller -- the man with 25 years of airline experience who turned around Aer Lingus -- is leaving Malaysia Airlines "due to a change in his personal circumstances" less than halfway through his contract. His departure throws the carrier's restructuring plans into ...

Delta Slashes Telephone Booking Fee and Business Class Award Prices

Times are good for U.S. airlines and times are especially good for Delta Air Lines, which continues to report surging profit. In this era of low oil prices and profitability, Delta is rolling back some of the odious fees levied when times were less optimistic...and also appears to have cut award ...

90 Years of United History in One Minute


Yesterday I shared 15 Cool Facts About United Airlines and today I want to share a cool video UA put together tracing back the many companies and subdivisions that eventually coalesced to form the United Airlines we know today.
Logos and corporate branding are a particular interest of ...
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