When is a Vacation Too Long?


I'm back from a very long trip...the longest trip I've ever taken.
I realize some of you will snicker when I reveal my vacation was only 3.5 weeks, but for someone who is used to taking 2-3 day trips, this was a total change of pace.
My introduction to Etihad Airways, with four ...
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"You can't get in a long tube with a bunch of demons...it’s deadly!"

 
If you've ever wondered why some preachers need a private jet, you're not alone. Thankfully the answer is now a little clearer. You may just want to skip my commentary and go right to the video at the bottom.
The story starts around a kitchen table with renown ...
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United CEO Oscar Munoz Receives Heart Transplant!


United CEO Oscar Munoz, who suffered a heartback and was forced to temproraily step down just weeks into his tenure, recevied a heart transplant on Wednesday.
United isssued the following statement:
Our president and CEO, Oscar Munoz, underwent a heart transplant operation early ...

New "Economy Plus Essentials" and "Economy Plus Enhanced" Bundles on United

Airlines are in the business of profiting from ancillary fees and both Delta and American have already introduced bundled packages for economy class passengers that include perks like extra legroom, lounge access, checked baggage, and priority security and boarding. United has now debuted its own ...
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New Year's Eve Gala Dinner at Park Hyatt Goa


As I mentioned yesterday, my wife and I rang in the new year in Goa at the Park Hyatt, a lush resort complex nestled in a very picturesque part of India. As is the case with many resorts over the New Year's holiday, a "compulsory gala dinner" was part of the package, here at a cost of INR ...
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A Premature Evaluation of 2015

It is the last day of 2015 but I think it is still too premature to evaluate the year. Award Expert and this blog continue to grow, I appeared on TV three times, was quoted in several publications, spoke at a handful of travel conferences, and I even bought a house in LA and got into better ...
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Are the Etihad First Class A380 Apartments Worthwhile?

Etihad has released a generous amount of first class award space on its A380 Abu Dhabi to New York Kennedy flight. Etihad's trend-setting "First Apartments" on this flight certainly set a standard for spaciousness in a first class seat. But is all the hype worth it?
My wife and I flew in the ...
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2015 Airline Christmas Videos


Merry Christmas from Germany! I am spending my first ever Christmas away from Los Angeles with my wife's family. There is something magical about being in Germany for Christmas and I am looking forward to relaxing and recharging for the next three weeks in preparation for a busy 2016.
A ...

LAX TSA Chorus Sings Christmas Carols

A volunteer cadre of Transportation Security Administration (TSA) agents at Los Angeles International Airport has assembled into a singing group, called the LAX TSA Chorus. And they're not bad either...not too bad...
I took the videos below five years ago and never posted them because I ...
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Last Day to Purchase Discounted Alaska Miles

We've seen a renaissance of attractive mileage sales this season and one of the leaders in hawking points has been Alaska Airlines, which has a great loyalty program with attractive redemption partners like Emirates and Cathay Pacific.
The current sale is targeted by individual with a discount ...
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American Airlines Won’t Proactively Waive Telephone Booking Fee


American Airlines has a number of award partners that are not bookable on aa.com. A call to AA Reservations is necessary to book this space and reservations made over the phone carry a $40 booking fee. This fee was traditionally unavoidable, but after the US Airways merger AA stopped ...

SAS Releases Business Class Award Space

One of the more elusive airlines to obtain premium cabin award space on is SAS, the flag carrier of Norway, Sweden, and Denmark. The carrier has an impressive new business class product, but releases very little transatlantic award space. Until now. Whether a change in policy or a temporary ...

Big Metal Bird: A New Show About United Airlines


United Airlines has introduced a new in-house show "that takes you inside how we get up in the air and down to business" called Big Metal Bird. The 3-4 minute program is lighthearted but instructive at the same time, explaining how United works and serving as a great marketing tool for the ...
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Final Hours to Book Aeroplan Awards Before Next Devaluation


With five hours left before closing time at midnight ET, this is your last chance to take advantage of the current Aeroplan redemption chart before new rates kick in tomorrow. If you're going to Europe in the next year and have American Express points, it's still not too late to take ...

Using American Airlines Miles to Book oneworld Premium Economy?

Premium Economy is coming to American Airlines and many AA frequent flyers are rightfully concerned about what this will mean for upgrades – will systemwide upgrades only be eligible for upgrades from Economy to Premium Economy? We will soon find out (once AA figures it out themselves), but if ...

Dealing with Obnoxious Hotel Guests

My wife and I were at the Hyatt Regency in Newport Beach over the weekend for FTU – where it was great to meet many of you. If you saw me on Sunday, though, you would have noticed some bags under my eyes from a sleepless night on Saturday. Blame my neighbors two doors down.
We were up ...
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United Will End Dubai Service on 23 January 2016, Blames Emirates and Etihad

When I wrote that United's departure from Kuwait City was predicated upon expulsion by the Kuwaiti government, my insider source also mentioned offhandedly that Dubai would be shut down soon after because of stiff competition from Emirates. With United denying my scoop, I took the Dubai ...
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United is Bringing Free Snacks Back to Economy Class!


United Airlines is bringing back complimentary snacks back to economy class on flights within North and Latin America beginning in February 2016 and it will be more than pretzels! Building on news that illy coffee will be brewed onboard and in United Clubs, United will add a "savory mix" of ...
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FAQs: Premium Economy on American Airlines


American Airlines announced a new Premium Economy product today, becoming the first U.S. carrier to offer an economy product that is truly more than just extra legroom.
Q: What is the difference between Premium Economy and Economy?
A: Premium Economy will feature:
A spacious ...
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