DOT Examining United Danish Kroner Mistake Fares

The DOT has taken the unusual step of issuing a press release noting that it is examining the "United Airlines mistaken fare" and will determine whether or not United must honor the fares purchased. My gut tell me this game is already over and that consumers have lost.

I am a contract ...
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Man Performs Striptease in Aisle on My United Flight

Now that I have caught your attention, let me tell you about a recent flight from Frankfurt to Chicago on United Airlines. 
I was seated in the first row of business class upstairs on a 747-400 (nearest the lavs and flight deck) and the cabin was full. As we neared the end of boarding ...
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United Will NOT Honor $50 Transatlantic First Class Mistake Fares

I generally silence my iPhone at night and woke up this morning to a flood of tweets, text messages, e-mails and Flyertalk PMs about a "DKK" fare sale from United Airlines. My first thought was "where the heck is DKK?", but it turns out that signified a currency rather than airport code ...

Delta Secretly Changes SkyMiles Terms and Conditions

With a series of radically customer-unfriendly moves, Delta Air Lines has become our favorite punching bag of late and the hits just keep on coming. Today, Delta updated the terms and conditions of the SkyMiles program to remove all reference to "award levels", substituting "award prices" instead. ...

Frequent Traveler University - Dallas Will Be Only FTU in 2015

Frequent Traveler University in Dallas is coming up on 17-19 April 2015 and this event will be the only FTU in 2015. If you are new to the world of miles and want a fun-filled yet educational weekend that will teach you all the basics and even several advanced tricks about miles and points, you do ...

Delta Air Lines Worldwide Skymiles Award Charts

Delta Air Lines pulled a fast one on us when it removed Skymiles award charts on Friday without notice, taking with it any accountability to passengers to its erratic online pricing engine and also striking at the very core of the loyalty program proposition, where charts served as a goal to ...

Delta Defiantly Removes Online Skymiles Award Charts

Delta Air Lines has done much to spruce up its website in the last year, finally fixing a broken award search system and making most of delta.com intuitive and user-friendly. But today, Delta took a huge step back by removing all Skymiles award charts from online.
Tiffany first ...
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Qantas A380 Diverts to Ontario Airport (Video)


A Qantas A380 was forced to divert to Ontario International Airport yesterday due to fog at LAX. Poor ONT does not see a lot of mainline jets anymore, let alone A380s so it was quite an event.

Post by LA/Ontario International Airport. Unfortuantely, the airport's media team ...
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A United FA Vents About Uniforms

Gary shares an e-mail making its way around the web from a disgruntled United FA about the new uniforms introduced by her company in 2013. She's clearly not a fan...
Who know if it is genuine, but it is entertaining and I have been flying United long enough to believe this is no ...
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Thoughts on My Elite Status Drop on United


I first started flying United Airlines “religiously” in 2004 – and haven’t looked back since. There have been ups and downs in the relationship, to be sure, but after a decade of flying United remains my airline of choice even as I recently dropped from Premier 1K to ...
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Free Giveaway! United Special Edition Honolulu Amenity Kit

American Airlines is not the only airline with special edition amenity kits -- in a reprisal of last year's popular promotion United Airlines is again offering special edition amenity kits from key cities on its route map. Instead of hubs this year, United's tin amenity kits will have a more ...
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I Witnessed a Deadly Car Accident in Bahrain

I spent 3.5 years in the US Air Force Reserves and never saw a day of combat. I’ve never actually witnessed a friend or family member or even a pet die either, knock on wood. Outside of movies, I’ve never seen anyone actually die. Until I was in Bahrain.
It was a crisp, clear ...
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Last Call for 40% American Express Transfer Bonus to British Airways

We're just a few hours away from the end of the most lucrative American Express Membership Rewards transfer bonus we've seen in more than a year. Last call to take advantage of the 40% British Airways Executive Club transfer bonus.

Did I take advantage? Yes, although I did not go crazy ...
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Three Key Tips if Your United Elite Status is Dropping Tomorrow

Many will be dropping in status tomorrow on United Airlines -- myself included -- but it is not too late to take advantage of at least three important perks, two of which will be going away even if you maintained your status for 2015.
1. Global Entry Reimbursement
United Airlines has ...

United Slashes Partner Earning Rates

With cuts coming left and right in the world of airline loyalty programs, I must admit I no longer wince in pain when a new devaluation announced. The question of devaluation is not if, but when and how much. United has finally published its 2015 partner earnings charts, set to take effect on 01 ...
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Major British Airways Executive Club Devaluation in Late April


British Airways has announced changes to how you earn and burn Avios effective 28 April 2015 and let's not kid ourselves -- this is a massive devaluation. Our one reprieve is that short-haul economy class redemptions will not go up in price...in most circumstances. Read on to find about the ...