How Would You Handle a Harassing Seatmate?


There is a story trending about a woman who was traumatized on a British Airways flight by a man behind who "refused" to let her recline. After physical and verbal assault, she finally spoke to the crew and was upgraded from premium economy to business class. Tiffany covers it nicely here and ...
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Is the Chase Sapphire Reserve Worthwhile?

The blogosphere has exploded with posts about the new Chase Sapphire Reserve card and I would not begrudge you for wondering whether the card is worth securing or just a marketing ploy from bloggers either trying to generate affiliate revenue or hoping to one day secure affiliate links. Believe me, ...
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British Airways' Curious Strategy for Growth

You're shopping for a ticket from London to New York and opt to pay an extra $500 for a Premium Economy seat on British Airways, which promises among other things "delicious meals" (with an "s"). Your flight time is about seven hours and after takeoff you receive a decent breakfast and it is ...
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Should United De-Hub Los Angeles? No, And It Won't.

Cranky Flier argues that United has abandoned its Los Angeles hub in a piece entitled Should United De-Hub Los Angeles? It Already Has. The article is worth a read and presents some fascinating stats, but Cranky ultimately gets his analysis wrong: a more strategic and profitable flight ...
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Odd New Commercial from United Airlines

United Airlines has released a commercial highlighting its new Polaris Business Class product, which will begin to roll out later this year. The commercial is well-done with great music and visuals but the strangely exotic, British narration strikes me as odd.
Instead of Matt Damon, United's ...
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I am Spending the Night in an Abandoned Russian Mine!

Tonight should be interesting -- I'll be staying at the Tulpan Hotel in Pyramiden, an abandoned Russian mining community in Svalbard, Norway. I've ordered the "Soviet accommodation" and will be cut off from the outside world until tomorrow, for I have been warned there is no internet on the island.


Currently I am in a guesthouse in Longyearben and the owner could not believe I would want to spend the night there, a ringing endorsement from a local! It is about 38F with drizzle right now in a land in which the sun does not set for three months each year and a watermelon costs about $20 (I just returned from the grocery store!).

So here goes nothing...

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An Incredible Flight on SAS

If I could describe my SAS flight from Los Angeles to Stockholm in one picture, it would be this--

My flight simply could not have been better.
To be honest, I had some trepedation stepping onboard. Last time I flew SAS longhaul I had a nasty seatmate and Lucky flew SAS on the same ...
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Hey SAS, I Chose My Seat for a Reason!


Hello from 37,000 feet above the ground enroute from Los Angeles to Stockholm! The SAS flight has been incredible (more on that tomorrow) but a friendly warning if you are flying SAS and concerned about your seat assignment: check it and check it often.
I booked this trip last fall and ...
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New Pet Relief Area at LAX or Secret Smoking Patio?

LAX has opened a new pet relief area on the site of a former smoking patio in Terminal 6. The "Pet Park" is LAX's third: there is also one beyond security in the Tom Bradley International Terminal and another outside baggage claim between Terminal 7/8. Does this mean the smoking area is ...
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First Look: Turkish Airlines Lounge Washington Dulles

Back in April, Pizza in Motion reported that Turkish Airlines would be opening a lounge at Washington Dulles. I am on my way home to Los Angeles this morning and was pleased to see lounge construction is progressing nicely.
The lounge will be in the former home of the Virgin/Emirates ...
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United Surprise and Delight Program Surprises and Delights Me

United Airlines began a "Surprise and Delight" program last year as an effort to surprise "High Value Flyers" (HVFs -- essentially those who spend a lot of money on tickets) with complimentary upgrades, sometimes cleared weeks in advance. The program has expanded beyond upgrades to other ...
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Qatar Amiri Flight 747-8 at LAX

I am on my way to FTU in Washington this weekend and upon driving into LAX this morning I noticed a 747-8 with Qatar Airways livery parked in one of the VIP slots on the SE side of the airport. 


I figured this had to be a special jet for the royal family though the ...
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On Turning 30

Yesterday I turned 30 at 38,000 feet somewhere over Nevada. I was flying JetBlue Mint Class with Lucky and just past the stroke of midnight he came over from his Mint Suite to mine and rubbed in that I was now an old man wished me a happy birthday. I feel no different today than I did yesterday, but ...
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Sneak Preview of United Polaris Dining Menu

"240 new entrees. 96 new appetizers. 48 new salads."
United describes its new Polaris Business Class menu as a "complete redesign of the culinary experience". Earlier today, a group of FAs in Chicago had a chance to sample the food and I am hearing that everyone was impressed.
Sample ...
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Unpacking the Latest United MileagePlus Changes



United has announced "enhancements" to its United MileagePlus program starting this fall and as usual, the enhancements are anything but enhancements. Here's what I do not understand -- why can't United just call a devaluation a devaluation? Claiming stopovers are "too confusing" United ...

First Thoughts on Pakistan Airlines 777 Business Class

I'm finding it difficult to summarize my experience on Pakistan Airlines today from Manchester to New York in business class. On the one hand, the FAs displayed incredible Pakistani hospitality and the buffet-style main course was really delicious -- perhaps the best meal of the trip. On the other ...
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Turkish Airlines Lounge Joins Erdogan Propaganda Machine


The failed coup attempt in Turkey last month has emboldened President Recep Tayyip Erdo─čan to crack down further on dissidents and spawned a concerted propaganda campaign to define July 15, 2016 as a turning point in Turkish history. State-run Turkish Airlines is doing its part by giving ...
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Shockingly Terrible Service on Saudia

Pull up a chair, for you're about to hear a tale of woe from 38,000 feet between Colombo and Jeddah on Saudia!
As Lucky pointed out, this trip has truly shattered expectations. I expected a nice flight on China Eastern and instead it was terrible. I expected surly service on Royal Air Maroc but ...
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Don't Tell My Wife What Happened at the Hyatt Regency Casablanca!

Lucky and I dined at Dar Beida last night, the Moroccan restaurant inside the Hyatt Regency Casablanca. It was billed (by the hotel) as the “most authentic Moroccan food in Casablanca” but we figured it was at least the most convenient Moroccan food in Casablanca.
As it turned out, ...
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Review: Etihad Lounge LAX


Etihad opened a new lounge in Los Angeles earlier this week and I was able to get a sneak the morning after it opened. 
Located in the Tom Bradley International Terminal, the lounge is small but luxurious as far as lounges go and even one-ups the nearby Emirates lounge with an a la ...
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