United Airlines 2016 Olympics Safety Video

United Airlines has released a new Olympic-themed safety video ahead of the 2016 Summer Olympic games in Rio.

Apparently it has been around for a few weeks, but it did not appear on any of my flights until just a couple days ago. As usual it is well done with some moments of humor. United is a perennial sponsor of Team USA but doesn't rub it in, at least until the final moments of the video.

Reflections on Captain Denny Flanagan

Captain Denny Flanagan walks out of O'Hare Airport on May 26, 2016
On Tuesday May 31, Captain Denny Flanagan will pilot his final flight for United Airlines. The four-hour flight from Seattle to Chicago will be filled with family, press, and some of his most loyal fans. I will not be on ...

Remembering My Million Miler Flight on United Airlines

In the 757-200 Flight Deck prior to my Million Miler flight with United Airlines for the obligatory staged photo taken by Captain Denny Flanagan
Earning Million Miler status with United Airlines just after turning 27 was no easy feat, but I think my young age helped to explain how I ...

Caution: Transferring Chase Ultimate Rewards to Flying Blue

Flying Blue, the loyalty program of Air France/KLM, has become the latest Chase Ultimate Rewards transfer partner. This is good news, not only because Flying Blue offers award chart sweet spots and attractive and unique partner redemption options, but because booking an aspirational trip now ...

United Cuts Service to Lagos, Last Link to Africa

Faced with depressed demand thanks to persistently low fuel prices, United is suspending its flight from Houston to Lagos, Nigeria effective June 30, 2016. Having already abandoned Accra, Ghana, United will lose its last link to Africa. United will redeploy the 787 Dreamliner currently used on ...
1 Comment

Why I Want to Travel on EgyptAir More Than Ever

EgyptAir is in the news again, and it is never good news with EgyptAir. Lucky and I are planning our trip home from Colombo and had I not been traveling last week we likely would have confirmed our trip home through Cairo. This was just a day before the deadly accident of MS804. Should this ...

United Rolling Back International Economy Meal Service Downgrades

With much fanfare, United Airlines announced upgrades to its international economy class meal service last year that included new menu options, better quality entrees and salads, ice cream, and crackers & cheese. In exchange for the enhanced menu, complimentary mid-flight snacks were ...

Visiting Glacier National Park in Off-Season

I just returned from a two-day journey on Amtrak to Glacier National Park in Montana followed by two days of hiking in the park. My trip report has already been written, so stay tuned for that. As tourist season approaches for Glacier, though, let me offer these observations—
Much ...
1 Comment

Letter from United CEO Oscar Munoz Promises More Improvement

An e-mail letter went out to United MileagePlus members today from CEO Oscar Munoz which you can read below followed by my commentary.
Dear MileagePlus member,
Since the year began, a lot of exciting things have happened, and I wanted to reach out to you and thank you for your ...
1 Comment

Southwest Airlines Snacks on Longer Flights

Southwest Airlines is rather cryptic about its inflight food, providing the following info on its website--
We offer a variety of inflight snacks and beverages to tempt your taste buds...
Peanuts or pretzels are always complimentary as well as an assorted list of non-alcoholic beverages. ...

United Global Premier Upgrades Now Work on ANA

United Airlines and ANA are Star Alliance, codeshare, and joint venture partners. Now United Global Premier Upgrades (GPUs) can be used on ANA flights to upgrade from economy to business or business to first, wtih some caveats...
Here's the new verbiage on united.com--
Global ...

United Airlines Garage Sale in Houston

If you are in the Houston area today near IAH, head down the street to the Chelsea Catering Company (United's in-flight kitchen) for a chance to support charity and buy some unique United swag. A "garage sale" will be held outdoors.
Hundreds of dishes, flatware, glasses, and other ...
1 Comment

Air France Lets You Finish In-Flight Movie at Home

Do you ever land and find that you are about 15 minutes away from finishing your movie? That happens to me from time to time and my solution is usually to wait for my next flight...which is not always a day or two later. Air France has addressed this with a new "Cinema to Go" program that lets you ...

This is Why I Avoid Southwest

I was at the Kentucky Derby last weekend and needed to get home early on Sunday. From Louisville, there are typically no nonstop flights to Los Angeles (United had a special one-day-only Kentucky Derby nonstop flight to LA later in the day, but it was over $800 one-way) but Southwest does have ...

Help Lucky and Me Get Home from CMB!

When Lucky posted an incredible deal between Colombo and Casablanca yesterday which included flights on Royal Air Maroc, I knew I had to go. After coordinating dates with Lucky, we booked a one-way ticket from Los Angeles to Colombo via Shanghai on China Eastern (not without drama on my end, but ...

Order Pizza from Chicago United Club

United Airlines is refreshing its airport lounge network and bringing innovation in an area that has long been lacking -- dining. You can now order food from Giordano's from the comfort of your armchair in United's newly-renovated lounge near B18 in Chicago O'Hare.
United has spruced ...

Video: United Captain Surprises Son

File this under heartwarming.
A United Airlines Captain caught wind that his son was flying home on a military charter serviced by United and made arrangements to pilot the flight. 
Sneaking onboard, he had a FA distract his son and then stepped up behind him.
"I made my way ...

2016 Freddie Awards Winners and Commentary

I made my annual pilgrimage to the Freddie Awards yesterday, something I look forward to every year. Due to inclement weather in Las Vegas, this year the festivities were held on the floor of the brand new T-Mobile Arena just around the corner from the Monte Carlo casino on The Strip. Industry ...

Two Flights to Las Vegas for the Price of One!

Last night I was already tired. I started the day early flying from Hamburg to Newark to Chicago on United with a friend, then was to fly from Chicago to Las Vegas on United on a late evening non-stop flight. I saw that there was space from Chicago to Las Vegas earlier in the afternoon via San ...
1 Comment

My Airfone Adventure on United

Sometimes I could kill myself for not anticipating problems before they occur.
Last Thursday (after my redeye nightmare) I flew from Chicago to Frankfurt on United. My upgrade to business class cleared, I had an aisle seat assigned, and I had worked the previous seven hours straight in the ...