Chase Ultimate Rewards Adds Singapore KrisFlyer as Transfer Partner

Chase Ultimate Rewards just got even more valuable with the introduction today of Singapore Airlines KrisFlyer as a 1:1 transfer partner.


KrisFlyer is not a particularly valuable program for most Star Alliance redemptions, but like any program there are award sweet spots. Domestic ...
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Reaching Lufthansa Miles & More After Hours

Lufthansa Miles & More offers a great value on United Airlines redemptions within the USA, particular in business class (35K r/t). The downside is that most partner flights, including United, must be booked by telephone. Like many things German, working hours are limited and forget about Sunday. ...
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Photos: Remembering United's Bangkok City Ticket Office

I was sorting through some old pictures today and stumbled upon a series of photos of United Airlines' former Bangkok city ticket office. United pulled out of Bangkok in March after decades of service to Thailand and left behind, among other things, a dedicated staff of employees at one of the few ...
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Alitalia the Latest Carrier to Cut Service to Venezuela

The situation unfolding in Venezuela fascinates me. There you have a state on the verge of failure with hyperinflation and a government suffering from a foreign currency crunch. The result: airlines are not getting paid for their service and are bailing one by one. The latest Caracas casualty is ...
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United.com Asks for Feedback

Last September we caught a sneak peak at United Airlines' new website in a television advertisement, but eight months later it has yet to roll out. Perhaps United is still working out the kinks and has launched a new survey this week that randomly pops up when you visit united.com--

If ...
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500 Free United MileagePlus Miles in Two Minutes

Earn 500 United miles just for signing up for the United MileagePlus Dining Program before 10 July 2014. No purchase or restaurant visit is necessary--simply complete the online profile and you will be credited the miles.
You can then earn up to 2,500 additional miles by eating at participating ...

Should Members of Congress Fly in Coach?

A Congressman with far too much time on his hands who I will not even dignify by naming has introduced a bill entitled, "If Our Military Has to Fly Coach Then so Should Congress Act.” His rationale is this--
Members of Congress are public servants and should not receive special ...
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Why I No Longer Trust TripAdvisor

A Telegraph story details how consumers are using TripAdvisor as a threat to extract freebies in favor of withholding a bad review. Though I tend to think this particular problem is not as widespread as reported, I still see this as yet another reason not to trust TripAdvisor.
Craig Savage, ...
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Booking My First Class US Airways Award with No Fuel Surcharges

Although the window is closing fast, it is still possible to book British Airways award flights using US Airways Dividend Miles without a fuel surcharge. It took me a couple tries, but I just booked a mega-award redemption with two longhauls on BA without a fuel surcharge.
Unlike American ...
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Top 10 Airline Award Redemptions for May 2014

We have been spared from any major award chart devaluation announcements the last couple months and I trust we are settling into a new era of status quo--there has been enough bloodshed over the last year. But whether the award charts get worse or stay the same, here are my top ten award travel ...
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Oldest Active Flight Attendant Celebrates 90th Birthday, 63 Years in Sky

In the USA there is no regulation setting a maximum age for flight attendants. With this lack of regulation and strong FA unions, we seeing an aging FA base among the legacy carriers of American, Delta, and United. And then there are some super veterans.
Bob Reardon has been flying for 63 ...
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Using Lufthansa Miles for Travel to Hawaii in First Class

The Lufthansa Mile & More Mastercard from Barclays is offering a 50,000 mile sign-up bonus through June 30, 2014 and one of the best uses of these points for U.S. and Canadian residents is to book award travel on United Airlines to Hawaii.
Lufthana's award chart is not great, but it has a ...

United Airlines Adds Service Between Denver and Panama City

United Airlines will add service between Denver and Panama City beginning on 03 December 2014 (subject to government approval). The route will run daily November through August and five times weekly during the rainy season in September and October. A 737-700 will be used on the route with 12 ...
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US Airways Now Adding Fuel Surcharge to British Airways Award Tickets

An update on my story earlier this week on No Fuel Surcharges on British Airways Awards with US Airways Miles: as expected, a memo went out today to Dividend Miles agents today instructing them to include fuel surcharges on British Airways award flights.
There is mixed reports that the US ...
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Thoughts on 2014 Freddie Award Winners


A highlight of my year is the annual Freddie Awards ceremony, in which airlines and hotels are recognized by millions of consumer voters for their programs and promotions. The 2014 Freddie Awards took place on April 24, 2014 at the Museum of Flight in Seattle, a picture-perfect venue for ...
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Transparent Airfares Act of 2014 is Anything But Transparents

Less than two years after the U.S. Department of Transportation (DOT) mandated that airlines and online travel agencies display all-in pricing at all stages of the airfare search, the House of Representatives is considering a bill called the Transparent Airfares Act of 2014 that would undo this ...
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The Trust Deficit at United

With United Airlines posting heavy losses this quarter while its competitors reported healthy profits, the blame game has begun to escalate. "Pay no attention to the man behind the curtain" no longer seems to be working, as CEO Jeff Smisek is now on the hot seat for the way he has guided United ...
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This Commercial Made Me Laugh

I've been on some rather unsafe planes over the years, from a rickety old TU-134 in Russia, to a poorly-maintained 727 in Bolivia, and a battered ATR-42 in Cuba, but nothing all that bad, nothing out of a horror story, like this commercial:

The ad is for a German travel agency and I just ...