Video: Deceptive New United Airlines Commercial?

For an airline that was woefully behind the curve in introducing Wi-Fi to its fleet, it is a tad ironic that United Airlines has released a new commercial touting its onboard Wi-Fi and streaming video entertainment. Nevertheless, United has come a long way over the last year and continues to ...

How to Search for Award Space on the New ANA Website

ANA has released a redesigned website featuring a brand new award search tool to coincide with its launch of a region-based award chart. There are both positive and negative changes we will unpack below.
The positive No more tricking the website to search for Star Alliance partner ...

Amazing Etihad Ad Featuring Nicole Kidman Angers American Airlines FAs

Etiahd has an amazing new ad starring Nicole Kidman highlighting the revolutionary nature of its A380 First Class product.

Not everyone likes it, though. Laura Glading, the President of the Association of Professional Flight Attendants (representing American Airlines and US ...

In Memoriam: An Ode to US Airways Dividend Miles

Yesterday I shared my sorrow over the passing of US Airways Dividend Miles. Now we are past the wake and it is time for a memorial service to celebrate Dividend Miles. Perhaps we celebrate Ghana-style? To help, I have composed a short "hymn" sung to the tune of "Ode to Joy" in the final ...

RIP US Airways Dividend Miles: I Feel Like I Just Lost An Old Friend

US Airways Dividend Miles is dead. May she rest in peace. 
I will not say it has been an unproductive week, but I have spent a great deal of time around the deathbed of Dividend Miles this week, trying to book one more “trip of trips” as I reflect upon what has been a ...

Humorous Air New Zealand 75th Birthday Video

Air New Zealand is celebrating its 75th birthday this year and true to form, reflects back on its jubilee year with a bit of humor, here a short video asserting nothing has changed over the last 75 years...except onboard smoking!

Air New Zealand started out as Trans Empire Air ...

Germanwings IS a SAFE Airline

Tragic news hit today that a Germanwings flight carrying 144 passengers and six crew traveling from Barcelona to Dusseldorf crashed in the French Alps, killing all onboard. There are a lot of questions surrounding the crash, primarily why the flight crew never declared an emergency as the Airbus ...
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A Non-Stop 5-Day Trip Around the World

Non-stop as in, I do not leave airports or sleep in hotels. For five days. Yes, this is what I consider fun and no, I do not need to be institutionalized.
I am halfway through a 31,770 mile trip around the world, writing to you from the Qantas First Class Lounge from Sydney where I am relaxing ...

Sketches of New United Airlines Terminal and Club at LAX

United Airlines occupies Terminals 7 and 8 at LAX and is undergoing a much needed facelift. Coming by 2017 will be a new check-in lobby with streamlined security, a re-designed multi-level United Club with a patio perfect for planespotting and enjoying the mild LA climate, and a refreshed baggage ...

How to Outsmart Delta's Broken Website and Save Miles

Delta Air Lines unceremoniously removed its Skymiles award charts from last month, taking with it the accountability inherent in such charts. The only justification Delta offered was, "We've launched the new Award calendar which offers an easier search for Awards." The problem ...

Surprising Turkish Airlines Weather Delay Compensation

What happens when your Turkish Airlines flight is delayed due to weather and you find yourself stranded in Istanbul...for three days? A friend recently found out and the answer may surprise you.
Officially, No Compensation for Weather Delay on Turkish Airlines
Turkey is, of course, ...

A Different Take on Award Bookings at FTU Dallas

The paradox of this blog and of increasing the knowledge base of savvy travellers that blogs like this encourage is that if too many people are getting in on a good deal, the deal will be closed. 
Let's take the example of Emirates First Class on Alaska Airlines. This was an ...

Real Meals Coming to United Express on March 1, 2015

While Delta Air Lines and American Airlines already serve "real" meals onboard their regional jets, United has been a holdout, offering only junk food snack boxes. That changes on 01 March 2015 when United will begin to serve hearty meals onboard its regional jets, finally eliminating the profound ...

Legal Analysis of DOT Decision to Back United on Cancelled Mistake Fares

The U.S. DOT has issued its verdict on United Airlines' unilateral decision to cancel thousands of cheap first class tickets, ruling that it will not take action against United for failing to honor the fare. Although this ruling comes as no surprise, the DOT's twisted legal analysis merits ...

LAX Meetup this Saturday, February 28th

Join me, Mike, Brad, Rocky, Sriram, James, Kyle and other frequent flyers this Saturday at the Westin Los Angeles near LAX from 6pm to 8pm. 
RSVP here
Meet and mingle with others from the travel industry, talk points and miles, have a drink from the cash bar and enjoy a fun, informal ...

Last Week of United Airlines Star Alliance Award Sale!

When United devalued MileagePlus last year, it introduced a bifurcated award chart that charged a premium for first and business class flights on partner metal as opposed to on United's own planes. An example -- business class to Europe was 57.5K miles one-way if you fly United across the water or ...