Watch your United reservations

A little bit ago I received an updated eTicket receipt from United for a trip in Novemeber. But I was a bit confused since this new itinerary was for a trip to Chicago and back and I had no plans (at least that I remembered) of going to Chicago.

After a bit of digging, I realized it was for a trip to Portland, OR. What's interesting is that my routing had been EWR-PDX-ORD-LGA yet somehow the system thought I was going to ORD.

So I rang the 1K desk and the agent was as perplexed as I was, but she rebooked the proper flights and had to wait for it to be reticketed. Fortunately, since the wait was a bit long, she offered to call me back after getting it all resolved.

In all my years as a CO flyer, I've never seen anything like this happen so this was definitely a new one. So pay close attention to any updated receipts you get and make sure your destination is still the same. :)

This content is not provided or commissioned by the company whose products are featured on this site. Any opinions, reviews, analyses, or evaluations provided here are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by the Advertiser. This site may be compensated through the Advertiser's affiliate programs.

Filed under: united