Since the merger between Continental and United there has been rampant speculation as to which reservation system will survive. United currently uses a system called Apollo which is hosted by Amadeus. Meanwhile Continental uses an in-house system called Shares.
In this article from Travel Weekly is reporting that United has terminated its agreement with Amadeus to move to the new Altea platform and has decided to standardize on Shares.
As with anything, there are pluses and minuses to the decision. Some of the advantages are:
- Reduced Cost structure as the IT platform is owned in-house and not leased
- The ability be more nimble with features and functionality, this is one of the key reasons Continental's site is so advanced from a feature perspective.
The biggest disadvantage is the ticketing process. One of United's best features is there ability to reticket reservations and the flexibility they've been for irregular operations. This is an area where Continental has been historically weak, though they have been working on improving that.