Upcoming Lufthansa Pilot Strike - Flights Canceled March 31st through April 6th

Ongoing negotitations at Lufthansa appear to have hit a standstill, as their pilots union 'Vereinigung Cockpit' announced this morning that they plan to strike from April 2nd to April 4th. As part of the strike, more than 3800 flights have been canceled throughout the Lufthansa network, including every Lufthansa flight to the United States and other countries throughout the world.

The pilots union “Vereinigung Cockpit” (VC) has called upon its members at Lufthansa, Lufthansa Cargo and Germanwings to cease work for three days from Wednesday, April 2nd 2014, 00:00, to Friday, 4th April 2014, at 23:59 at all German airports.

In order to keep impact of the strike as low as possible, Lufthansa will inform its customers about details of flight cancellations and alternative travel options via www.LH.com as soon as possible. Customers, who advised their contact information, will be informed by e-mail and SMS notifications about changes of their flights.

Lufthansa will publish a list with cancelled flights as well as information for passenger services on Monday afternoon, 31st March 2014.

Passengers holding a Lufthansa/SWISS/Austrian Airlines or Brussels ticket for flights on April 2nd – April 4th, 2014 from/to/via Germany, are permitted to rebook their flight once free of charge online via My Bookings with immediate effect, provided that:

- the ticket was issued on/before March 28th, 2014
- the new travel date is on/before September 30th, 2014
- the original ticket class remains
- all other fare conditions are adhered to

Passengers may also contact our service center on +49(0)69-86-799-799* or via one of our local phone numbers.

While previous strikes have only affected domestic operations and limited international services, this strike includes 3800+ Lufthansa flights, including the entire USA network. Lufthansa has published a list of canceled flights which will be updated throughout the strike.

Domestic Flights:

Passengers travelling within Germany whose flights have been cancelled due to the strike may alternatively travel by train with Deutsche Bahn. To do this, please exchange your etix for a train ticket online or mobile at My bookings or at a Lufthansa check in machine.

General Flight Cancellation Information:

Passengers, whose flights have been cancelled and their tickets have been purchased on Lufthansa.com may also refund their ticket via this e-mail form

Passengers holding a Lufthansa/SWISS/Austrian Airlines or Brussels Airlines ticket for flights on April 2nd – April 4th, 2014 from/to/via Germany, and whose flights are not cancelled, are also permitted to rebook their flight once free of charge, provided that:

- the ticket was issued on/before March 28th, 2014
- the new travel date is on/before September 30th, 2014
- the original ticket class remains
- all other fare conditions are adhered to

United Award Tickets:

For passengers who have booked a United award ticket that includes a segment on Lufthansa, I would suggest you contact United immediately to see available flights to be rebooked on. Lufthansa call centers are likely overloaded with calls, so calling United may yield better results and shorter wait times.

Flights will be filling up quickly, so do not wait to rebook. United should be able to rebook you easily on other Star Alliance partners, and may even be able to offer non Star Alliance options depending on the agent you reach.

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