Review: Grand Hyatt Hong Kong

My Thai flight from Seoul landed about fifteen minutes early, although the long walk to passport control and the subsequent wait took about thirty minutes. Hong Kong was quite busy today, but the passport control agents were quick, and I was through the line and waiting at the baggage claim less than fifteen minutes after I had stepped into line.

Just outside the baggage claim area, I stopped by the counter for the Airport Express train, which would transport me into downtown Hong Kong. For $12, I purchased a one-way ticket to Hong Kong station, which is located less than five minutes, by car, from the Grand Hyatt.


Search Grand Hyatt Hong Kong Availability

The train ride takes about twenty-four minutes, allowing for a mini-tour of the outer areas of Hong Kong.

airport express train

Twenty-four minutes later, the train pulled into Hong Kong station, and I met a good friend of mine that lives in Hong Kong. We caught a cab on the bottom level of the station (lots of cabs available!), and took the five minute ride to the Grand Hyatt.

GH Entrance

The Hyatt has a large taxi queue, so the average wait is usually under a minute or two. We relied on the taxi several times over the next three days.

lobbyGrand Hyatt Lobby

As the taxi pulled up to the hotel, one of the many employees roaming around the front entrance came over to assist with my baggage, and welcomed me to the Hyatt. Inside the lobby, the agent at the Diamond desk, who turned out to be from the U.S., thanked me for being a diamond member, and offered a letter detailing my benefits at the hotel.

I did ask about a room upgrade, although I was using Hyatt points to pay for my stay (cash rate was over $600 per night), so my diamond suite upgrades were not able to be used for this stay. Although unfortunate, the room I was assigned to was very comfortable.

After completing the necessary paperwork, and programming my keys (they use real keys!), the agent escorted me to the 33rd floor, pointing out various features of the hotel, including the Grand Club, along the way.

not my luggage!Not my luggage!!

Just a few minutes later, we exited the elevator on the 30th floor (home to the Grand Club), and proceeded down the hallway to a second set of elevators. My room was located on the 33rd floor, so the "commute" was just a bit longer than most guests.


View from the 33rd floor elevator lobby


my room

Inside my room, the agent showed me the location of the lighting and thermostat controls, and offered his business card, in case I needed any assistance during my stay.

Although I had not been able to use a suite upgrade, my room was more than adequate for my stay. This was my first time in Hong Kong, and my goal was to spend as much time in the city, as opposed to the room. If I had gotten a large suite, I could have seen myself spending too much time in the room.

Brad received a similar room during his stay at the Grand Hyatt in May, although he received a room with a view of the harbor, and Kowloon, as opposed to my pool view room.

Unlike the Grand Hyatt Shanghai, the bed was one of the most comfortable that I have slept in at a Hyatt property.

fruit amenity refreshed daily

collection of tea & electric kettle

free water.. refreshed daily!

for such a basic room, the bathroom was very nicely decorated.

This was the first time that I had experienced the June Jacobs soap, a new collection for the Grand Hyatt.


view from my room

Once I got settled into my room, I decided to make a visit to the Grand Club. I had been told that this property featured the best Grand Club in the system, both in terms of food/service, and views. I am pleased to say that I was not disappointed.

Grand Club Reception

Throughout my stay, the agents at the reception desk were more than happy to help with directions to local attractions, as well as offering recommendations for local restaurants. I was planning on meeting two of my friends for lunch on the final day of my stay, so I asked the agent if they could recommend something cheap and delicious. The agent suggested Wing Wah Noodles, which turned out to be a terrific suggestion. For less than $10 per person, we had a filling lunch.

upper level sitting area

upper level sitting area

the buffet




just a few of the dessert options

Throughout my three night stay, I had several meals at the Grand Club. The lounge had a great selection of food, and the service was impeccable. This was, by far, the best Grand Club that I have ever visited, and I certainly look forward to returning in 2013!

On the final night of my stay, I decided to order my dinner from the room-service menu. Most of my day had been taken up with work, so the chance to kick off my shoes, eat a good meal, and relax was something that I had been looking forward to.

Less than twenty minutes after I placed my order, the food was delivered to my room.

The presentation of the meal was important to the waiter, who spent several minutes arranging all of the dishes, and then left me a small vase with flowers.

basic chicken dish, though very tasty!

Before I turned in for the night, I decided to head back down to the Grand Club for a few more photos of Kowloon. I had spent the majority of my first day taking photos of the Hong Kong side, so the change in scenery was pretty nice. In terms of photography, Hong Kong is one of my favorite cities, especially at night. Below are some of the photos from my first night in Hong Kong.

If you are looking for a Hyatt property in Hong Kong, I would highly recommend the Grand Hyatt. The property is located just a few steps from the Wanchai Star Ferry terminal, and is also minutes away from Hong Kong station.

I am planning on spending a night at the Hyatt Regency Tsim Sha Tsiu in March, as I head down to Myanmar for my mistake fare trip to the United States. A full review will be posted along with my review of Thai's brand-new A380, and Cathay Pacific First from JFK to Hong Kong.

Happy Holidays!


SINJIM December 24, 2012 at 10:23 am

Thanks for the report. Please note that the Airport Express includes a complimentary shuttle van between the train station and most major hotels.

UA-NYC December 24, 2012 at 11:18 am

Nice pics - I did the TG A380 in C and CX in F (to JFK) last month, you'll definitely enjoy both!

mmm lox ;)

@SINJIM: Thanks for letting me know! I'll be sure to use it on my next trip to Hong Kong.

@UA-NYC: Thanks! I've been looking forward to the A380 for quite some time.

@Jimmy: :D

Wonderful ;) Thanks for sharing your experience and nice would photos!

Best Wishes from Austin TX & Merry Christmas , Chance

Tenmoc December 27, 2012 at 04:28 pm

Your pics are excellent. What sort of setup do you use for them?

My first and last nights on my first trip to HKG were in the old Hyatt Regency in TST back in 2004. I am glad to see they have a hotel over there again as especially arriving from the US via Japan, I like a cheaper option night one.

@Tenmoc: Thanks! The pictures of the city and the room were taken with my DSLR, while the lounge photos were taken with my Canon P&S.

I did not have a tripod when I took the photos from Kowloon, so I used a combination of my wallet 7 iPhone to prop up the camera.