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Alaska Beyond - A Marketing Campaign and More

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Early this week Alaska Airlines launched a new marketing campaign, Alaska Beyond. The idea behind this campaign is to let you know that Alaska is revitalizing its image and is continuing to stay at the forefront of technology, comfort, and passenger experience all well providing world class customer service. Gone is the saying “North of Expected” as now the Alaska Beyond campaign goes above and beyond your expectation in three key areas: inflight entertainment, comfort, and food ...

LATAM VIP Lounge Sao Paulo T3 (GRU)

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LATAM opened their first co-branded LAN-TAM VIP Lounge at Sao Paulo’s Guarulhos International airport in Terminal 3 on October 27, 2014. My recent trip around the world coincided with the opening, just four days prior to my arrival. I had the opportunity to visit the lounge both in the morning before heading to the city and then briefly in the late evening hours before catching my 10pm departure to Paris.

Entry to Lounge on mezza ...

American Adds Year Long Bonus for First Class & Business Class Passengers

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Since the merger with US Airways, American has been busy aligning airline policies, downgrading the AA flying experience to match one closer to US, and the airlines are now playing catching up quicker than ever before to offer a more premium business class hard product which includes fleet wide lie-flat seats on all long haul routes, requiring new seats on the B777-200, B757, and B763s. Yet as the airline has been lost in the merger paperwork, AA has been careful not to devalue their frequent ...

Delta Rebrands Cabin Classes, Devalues Skymiles Elite Perks, and Ends Seattle-JFK BusinessElite Service

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Whenever Delta announces an enhancements to the Skymiles program, flyers beware, as Delta tends to spin some type of a devaluation in with it and takes away benefits from Delta’s most loyal flyers. Today's announcement of the onboard class of service rebranding is no different as in the past and Delta’s mid-level elites and leisure/budget conscious flyers will be feeling the pinch more than ever as Delta rebrands their “four” service classes and changes their ...

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US Airways Credit Card Increases Sign Up Bonus to 50,000

In a final push to woe US Airways and American Airline flyers to earn miles with BarclayCard, BarclayCard has announced a limited time sign up bonus of 50,000 miles for new US Airways credit card applicants after making a single purchase and payment of the $89 annual fee! This bonus is 10,000 miles more than the latest promotion of 40,000 miles and 20,000 more than the typical 30,000 miles this card usually offers new card holders. In addition to the added bonus miles, this card has increased ...

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TAM Farewell to First Class B777 Miami (MIA) to Sao Paulo (GRU). TAM's Last First Class Flight

2014-10-31-16.21.12

As a travel blogger it would only make sense that I would sample a plethora of airlines and airline cabins (first, business, premium economy, and economy), so when my friend invited me to meet her in Thailand to go diving, it only made sense to use every trick up my sleeve to have the best inflight experience possible. The timing of the invite perfectly coincided with TAM’s last first class flights (the airline discontinued First Class as of November 1st), therefore I booked my award ...

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Alaska Airlines Increases Fare Class Bonuses and Confirms NO Revenue Based Frequent Flyer Program

Alaska Airlines is celebrating the spirit of the holidays by giving Alaska Airline’s Mileage Plan members more mile earning opportunities. Starting January 1, 2015 Alaska Airlines will increase the bonus miles members earn when flying Alaska Airlines in First class and in the higher priced economy class fare buckets. In addition to earning more bonus miles based on fare class, Alaska Airlines is also awarding their most loyal customers, MVP 75k, with an increase bonus of base miles, ...

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Saloon VIP Terminal J Miami - AKA Club America

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Club America in Terminal J at Miami international Airport is a crowded place in the late afternoon as the lounge is shared by all international airlines operating out of Terminal J. This includes not only Tam, who I was flying, but Lufthansa, Avianca, LAN, Aerolineas Argentinas, Swiss, and more. Many of these airlines operating late afternoon and evening departures to Europe and Central and South America, therefore around 5:45pm when I entered the club, it was nearly at capacity and finding a ...

JetBlue Reduces Legroom and Adds Checked Baggage Fees

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If one was to believe that Wall Street doesn’t ruin everything, then I’d argue that, that person was among the most naive individuals on the planet. Companies that trade publically are under extreme pressure to produce profitable returns in order to increase shareholders wealth, and when companies are not preforming to the same level of their peers they find resourceful ways to increase returns and increase profitability. Today, the Wall Street victim is JetBlue, and as a gift ...

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Cabin Crew - They Make or Break an Airline

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Despite a poor experience with American Airlines last week which involved an agent with true little mAAn syndrome and led to the police being called, I am happy to report that I had a great inflight experience last weekend while flying to Missouri for the Seattle Seahawks vs Kansas City Chiefs game.  I flew first class on 500 mile-upgrade certs on AA from Sacramento to Dallas and onward to Kansas City. In Dallas, I met up with my partner who flew in from our home in San Diego and then we ...

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American Airlines' Agent Calls Police and Tells me to "Get Your Ass Back Here" After I Asked for his Name to Complain

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After an amazing trip around the world, my vacation had come to an end and I was flying from Los Angeles to Sacramento on American Eagle. After a semi short three hour layover in the Flagship First Class lounge in T4 it was time to return to work when the end of a great trip took a sharp turn for the worst.

Around 4:10pm on 11/11/14 my partner and I attempted to board the bus to the remote terminal (gates 44A-44J). My partner had a boarding pass for a flight to JFK ...

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Alaska Airlines Fly 2, Get 1 for the Tax

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Alaska Airlines is celebrating Ski Season with a fly twice, get one free voucher between select western ski destinations and Washington, Oregon, and California. This awesome promotion allows residents of Washington, Oregon, and California who sign up and fly four individual flight segments to select cities of before February 23, 2015 the opportunity to earn a free voucher to be used for a future flight. The promotional voucher is good for a round trip ticket back to any of the promotional ...

American Airlines Premium Lounge - Miami

2014-10-31-13.03.13

American Airlines operates a slew of Admiral Clubs around the world with varying service levels. Domestic US clubs tend to offer barebones service offerings which include trail mix, cookies, bagels, olives, cheese, and fresh veggies depending on the time of day along with a mixture of cheap beer, wine, and unpalatable spirits. Everything else American likes to upcharge for, charging club members more for meals, higher quality drinks, etc. Yet then there are a few anomalies, where at ...

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American Express Centurion Club T1 Mexico D.F.

2014-10-31-05.15.21

I tend to LOVE American Express Centurion lounges so when I missed my flight in Mexico City and found that I had a few extra hours to kill I decided to relax in the Centurion Club instead of clearing security and going to the Admirals Club. Yet to my surprise, this Centurion club was nothing like those found in the USA (especially the ones I have been to in Vegas and Dallas) and instead was an extremely basic lounge with more items for sale then anything.

The Centurion club I ...

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Courtyard Airport Hotel - Mexico City

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If traveling to and from Mexico City and you need an Airport hotel I would HIGHLY suggest the Courtyard by Marriott Mexico City airport which is connected by sky bridge to Terminal 1. The hotel is modern, has nice rooms, and is located within the airports grounds. Not to mention, at only 10,000 points a night or ~$170, this is a great hotel to use points at, especially when comparing the prices to the Hilton also located in Terminal 1 which charges 50,000 HHonors points a ...

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American Airlines & Alaska Airlines expand airport lounge access for members

Alaska Airlines and American Airlines has had a relationship working together and codesharing on a number of West Coast flights allowing Alaska to fly American Airlines customers up and down the West Coast and extensive codeshare agreement for Alaska customers to/from American's major hubs in Dallas, Chicago,  New York, and Miami. The airline also recognizes each other Elite passengers and provide select elite benefits for passengers when traveling each airline respectively.  Yet a ...
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Rookie Mistakes Could Have Cost Me My Around The World Trip

Last weekend I started my nearly 30,000 mile trip around the world on a US Airways First Class Award ticket and an amateur mistake almost cost me the entire trip! My trip started from Mexico City which allowed me to take advantage of on my favorite US Airways award chart gems: Central America/Mexico/Caribbean to South East Asia/Central Asia for 120,000 miles in first. Yet in order to start my trip in Mexico City, I obviously had to position myself in Mexico. Thankfully I fly every week for ...

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Mexico D.F. American Airlines Admirals Club

2014-10-31-06.08.30

It is amazing to me how different every American Airlines Admiral club is, especially those in foreign countries. I have reviewed the Admirals Club in London, which wasn’t much to write home about and the club in Tokyo, which many AA frequent fliers claim is the best in the system. Yet I will easily argue, that despite American’s 1980s décor in the Admirals club in Mexico city, the staff are among the friendliest and the snacks and bar among the best stocked system wide! ...

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EBOLA - Mexico D.F. Warning

2014-10-31-06.03.57

If you follow me on Twitter or read my blog, you are probably already aware that I am on my nearly 30,000 mile trip around the world which includes stops in North America, South America, Europe and Asia. In the last 4 days I have visited major airports in the USA, Mexico,South America, and Europe and I find that despite all the hype US media sensationalist news has made about Ebola, the only airport I've passed through with Ebola warnings was Mexico D.F.

In Mexico, each ...

Malaysia Airline Chef on Call - How to Order your meal

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Malaysia Airlines allows customers booked in first class and business class to preselect their inflight meals via the program “chef on call” The airlines has over 30 dishes for business class and First class passengers to choose and the menu is specialized based on where the plane is departing from.

Per Malaysia airlines: "The Chef-on-call menu for both our First and Business classes is revised every two months where five dishes will be replaced with new ones to ensure ...

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