Damian in der luft
jeffs-card

One of the big perks of being a Star Alliance Gold member is lounge access! As these lounges are all run or contracted by different airlines, the services and quality levels are all over the place. Over the past year I have been to Star Gold lounges all over the world, and I think the best lounge might not be where most would expect. Most would assume one of the world’s five star airlines would have the best lounges. Star Alliance has Singapore and Asiana and both have very nice ...

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I’m going to miss bmi! I knew it was coming but it was very sad to see the Star Alliance logo taken off the bmi webpage. I moved to the UK a little under a year ago, and bmi was my UK airline, connecting me to the rest of the Star Alliance network. My home airport is Manchester and Lufthansa had bmi operating some of their flights to FRA and MUC, these were true LH flights but on BD aircraft with BD crews. LH had flights to/from Berlin to London, and FRA to Birmingham also op’ed ...

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You can read part one of my multi part trip report about my debacle on “The Worlds Leading Airline” United. Here

Now as we arrive in the Z gate area of Frankfurt airport I see a sea of people ahead of me, you can hear yelling and crying. I walk right into the mess and to my dismay it is right at my gate for my SFO flight. I was then approached by some contracted security person for UNITED that I recognize from past flights. This person was not with UA or LH but a ...

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Starting on April 30, 2012, 330 Hilton Family hotels will move up in reward categories and 117 down. You can book at the old point rate if your hotel is going up by April 30. Here is the full list. It is a bit disappointing to see so many new category 7 hotels. At a whopping 50,000 points a night I think very few hotels are truly worth the category 7 label. One would think this would be the best of the best hotels, Conrad Hotels, High end Hiltons, or some DoubleTree hotels that outshine the ...

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I had the misfortune of traveling on United Airlines for the first time after the “new” combined UA/CO system was put in place. I have been reading post on United’s facebook page, flyer talk and mainstream media about all the issues United was having with this “new” system. Reports of just poor customer service, odd things happing online, upgrades not clearing, massive delays and other issues just to name a few. I have been a loyal 1k with United for years and ...

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ual

I must say I did not think I would be posting a positive thing about this situation but I’m happy that it worked out. Back in December I booked a r/t flight from EWR-SEA on Continental.com, I booked at a contract Y fare, and got the instant Platinum upgrade on all the flights. EWR-IAH-SEA and SEA-EWR

Today I got an email from Continental that rebooked me on a new flight from IAH-SEA that was 6 hours later. I checked online and there was still a flight at 0930 but with a new ...

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