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So You Think US Airways Sucks? Perhaps You Want a Free Bumper Sticker?

(Picture courtesy of USAirSucks.ORG)

Now this is just hilarious. Tracy Reed, owner and maintainer of usairsucks.org, is giving away free bumper stickers to anybody who wants one. Well, the stickers are a bit self promoting, pointing you right back to his site, but it's still hilarious nonetheless. Everyone has a travel nightmare or two, but he's especially mad about his, saying the following:

Hello, I am Tracy Reed. On June 12, 2009 US Airways ruined our vacation. When my wife accidentally left her ID on a US Airways flight which was then retrieved by a crewmember their staff treated us badly and refused to issue her a boarding pass for her next flight even though they had her ID in their possession. Read My Story here.

If you click that link, you can read Tracy's letter to the US Airways CEO, Doug Parker. How many words do you think you could write in an airplane complaint letter? I bet I could do a few hundred, but out of curiosity, I pasted Tracy's letter into my word processor... over 3500 words! Wow! I've gotta be honest - I didn't even read it. I'll do it tomorrow over breakfast - I think that will be good reading material over a orange juice diet coke. Anyhow, if you want the free sticker, go get one!

(Thanks to Toddreg @ MilePoint for the link!)

Comments

#1
Gene July 19, 2011 at 08:57 am

US Airways ruined their vacation? Hmm, who left her ID on board? It seems that airlines are to blame for anything and everything that passengers do wrong.

Gene, the issue isn't that my wife left her ID on board. That was clearly her fault. The issue is that US Airways had her ID. Then refused to allow her onto a plane which they had allowed her onto moments before...because she didn't have her ID. They had it. That's just silly. And yes, I'm still very unhappy with them. I've passed on cheaper US Airways tickets 3 times since the incident, instead opting for other more airlines which were more expensive but also more likely to get me to my destination which is worth something to me.

One more thing: I really do mail out free bumper stickers. I've given away a couple hundred but have around 50 left so if anyone wants them drop me a line. [email protected]

#4
Eric March 8, 2012 at 07:26 am

Just checked in (twice) at pns. Checked in and checked a bag but the agent forgot to give me a boarding pass (just a receipt) and they were having trouble with the woman in front of me and lone agent not knowing how to process her ticket. First time through, security politely told me to go back and grab a boarding pass which I did. I asked the first screener ( non tsa agent, just a Walmart greeter managing the express line) if I could expedite since my flight ( at a small 10 terminal airport) was boarding and I had watched him escort his friends to the tsa checker on my first time through, request denied. The tsa agent screening the line asked when my flight left, 14 min was the reply, which he stated was plenty of time and since he had seen me on my first time through seemed reasonable. I arrived at the gate at 559 missed the flight but the plane was still connected to the walkway and the first question for the boarding agent was 'did you sleep in' as the first agent (with the original ticket processing issue) stood next to her for 'training'. I have been re-booked on a later flight but us air or useless air has just lost a business traveler and a company

#5
Mark in Philly June 4, 2014 at 08:49 pm

Not happy. U.S. Air just dumped all their good benefits on their mastercard. No mention of removing the annual fee though. USAIRWAYS BAIT AND SWITCH

#6
Kelly Skeels October 14, 2014 at 01:05 am

Try this one, slightly late to gate due to traffic accident, plane still at gate, 4 tickets going to wife's moms funeral. Would not let us board, gate agents rude as hell, tickets were 5 thousand due to being short notice for death and during spring break time. No offers to find us another flight, had to pile back into car and drive 1000 miles. No refund....no tickets for future use....no apology, no response from CEO after repeated complaints...offered death cert, for proof . They just don't care. Boycott these savages......

#7
Jeremy December 11, 2014 at 07:55 pm

I had a rewards car with US Airways for a long time so I would alwaus try to find flights w them as the carrier. More bad experiences than good. I seriously staryed trying to guess what the issue mite be every time I would prepare to fly. They regularly overbooked, wouldnt let me on a connecting flight I was late for due to there late departure on prevoius flight even though connecting flight was still at the gate. Changed flights a couple times and the "rebooking fee" was more than a new fare would have cost. I go Southwest now regularly and their customer service is great. Will not fly US Air no matter what.

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