Posts from September 2012

United.com Restores "Expert" Mode

After intense pressure from frequent flyers, United Airlines backed down and agreed to restore the ability to view upgrade availability online last week. Today, that functionali...

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Remembering United 93, 11 Years Later

It becomes almost trite to look back on the attacks of September 11, 2001 each year, but I cannot help but to think about that fateful day upon each anniversary. It was a transf...

How to Deal with the Lufthansa Strike

For those of you set to fly Lufthansa today or in the coming days, I feel your pain. A strike is in the air and both sides are doubling down on their positions. This gridlock wi...

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Long Delay but a Humorous Captain

My quick hop up to Philadelphia today turned into a grueling three-hour journey thanks to bad weather. But it could have been much worse. At least there were pretzels. Stale pre...

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Lost Baggage on MegaBus

You know that sinking feeling you get when you are waiting at the baggage carrousel for your bag, the same bags are going around over and over, and no new bags are coming off th...

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Labor Day Weekend in Hawaii

I am on my way to Hawaii today (Friday) for a long weekend in Honolulu.  It will be my first time back to the Islands since March 2011 and my first multi-day stay in Honolu...

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