Upgrd Podcast upgrd podcast Follow Upgrd Podcast: RSS Upgrd 94: Captain Denny In this frequent flyer podcast we are joined by Captain Denny to discuss customer service, the Captain Jason Dahl scholarship and frequent flyer news. Disclaimer: The views expressed are the personal opinions of the participants only and do not reflect the views of their employers. Download MP3 Comments Great episode! Let's hope we don't need to wait too long for the next one! Hi Mike, Loving the podcast but just wondering if you are producing anymore? These podcasts are by far one of the best travel podcasts on the internet! Keep it up! Martine Lloyd Lovely, more armchair CEOs talking about how the labor issues or operations should be run. Anyone from the airline folks hear the words "tarmac" or "upgrade" and credibility plumets. Next... Call us when you have any experience running a business, especially an airline.