Upgrd Podcast upgrd podcast

Upgrd 21: Continental's Rising Star...Alliance

This week we are fortunate enough to be joined on our frequent flyer discussion by Scott O'Leary, Managing Director, Customer Experience, for Continental Airlines. Some of you may know him as CO Insider from Flyer Talk.

Our contributors had a number of questions for Scott, but to keep things to a sensible timeframe not every question made it. Some topics we discussed:

  • Continental Airlines award availability
  • Starnet blocking!!!
  • Will CO ever have SWUs?
  • 737-900 on LAX-HNL
  • Hot nuts, not-dogs and more...

Please send us questions for our upcoming Q&A episode. Also, please take our survey if you have not already.

Please accept my apologies for the audio quality. The computer, with the main recording crashed, and I had to use a backup that included many room noises that normally would have been muted.

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