Upgrades Posts

Review: Suite at The ITC Grand Chola, Chennai India


On my business trip to India, we spent a few days in the south of the country, in Chennai.  There are some excellent hotels here, and while there we stayed at the ITC Grand Chola, which is affiliated with Starwood Preferred Guest.  Like my stay at the Westin Gurgaon, I successfully ...
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URGENT! Chairman's Upgrade Certificates Premature Expiration!

Chairman's Preferred status holder with US Airways (there are many from the challenges offered last year) receive two one-way upgrades and matching companion upgrades every year.  American Airlines indicated that these would need to be spent prior to their loyalty program mergers anticipated in ...
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Review: Executive Suite at the Westin Gurgaon, India

The Westin in Gurgaon, India is a fresh, modern hotel relatively close to Indira Gandhi Airport in Delhi, and to the office where I would be working for a few days.  It also came highly recommended from a colleague, and it is pretty well reviewed online.  It was a very nice hotel, and ...
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Elites Can Skip the Upgrade Queue on US Airways - Secure a First Class Seat

It comes to nobody’s surprise that frequent flyers enjoy elite upgrades more than any other benefit the airline offers. As frequent flyers move up the food chain, upgrades typically become move abundant as upgrade priority increases and the upgrade window expands. However, would you be ...
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Park Hyatt Milan - Above and Beyond

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There are good hotels experiences, there are great hotel experiences, then there is the Park Hyatt Milan. ...
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United Airlines Now Processing Lufthansa GPU Upgrades Electronically

United Airlines and Lufthansa were both founding members of the Star Alliance and have maintained a close relationship as both codeshare and joint venture partners over years. United's top-status 1K flyers receive six GPUs (Global Premier Upgrades) each year and as part of that partnership, can use ...
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US Airways 7 Day Upgrade Window - What's the Point?

As a recent US Airways Chairman, I am adjusting to their system.  My general rule of thumb is that I add my frequent flyer account to whichever airline I am flying.  For example, this week I am flights to Tulsa (on American) and to Omaha (on US Airways) and have put my respective numbers ...
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The Andaz Peninsula Papagayo, a Review of Paradise in Costa Rica

My wife and I recently visited the Andaz Peninsula Papagayo in Costa Rica.  It is a lovely new hotel in a beautiful part of the world.  Here is my review.

The reception area of the Andaz Peninsula Papagayo.  Photo credit: Hyatt.com
 
It's already been almost ...
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The Concourse Hotel at LAX: Frequently Asked Questions

 
There seems to be some questions about The Concourse Hotel at LAX here and elsewhere.  In addition to answering a few of those, I stayed there again recently and have some more information to share.  

LAX sign near hotel via Flickr Creative Commons ...

Hyatt Regency Phuket Resort - A Review

Hyatt Regency Phuket is a 5 star resort recently built (partially re-built) on a hillside of Kamala, overlooking Rayee Beach which is south of the main Kamala beach. This 199 room resort offers wonderful sea views from almost every room and balcony. 

I was lucky to spend my ...

United Airlines Increases Mileage Upgrade Co-Pay on Premium Transcon Routes

United has transformed its premium service (p.s.) fleet that operates between Los Angeles/San Francisco and New York JFK from a three-cabin configuration with older seats in business and first class to a two-cabin configuration with fully lie-flat seats in business class. United has also ...
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Hilton Sorrento Palace (Italy) a review

This hotel impressed for sure, I have become a fan of “off season” travel, getting great rates at hotels that are packed during peak times. This hotel is a great example of how an off-season experience can prove to be impressive.
We arrive by car and parked in the hotels gated ...
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Delta Actually Improves Skymiles Program with Attractive Upgrade Options

Delta Air Lines has led the U.S. airline loyalty industry in duplicity and penny-pinching for several years running (even with a commendable challenge from United last month) so a day in which positive news is announced is quite rare. Yesterday was one of those days, as Delta announced a new ...
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Starwood Suite Night Awards expiry extended 4 more months

2013 has been the year of devaluations in loyalty programs.  I was pleased to learn of a positive change for once.  
 

Marvellous Suite at the W Hong Kong
 
Suite Night Awards from Starwood Preferred Guest that were scheduled to expire at the end of 2013 ...

American Introduces 'PlusGrades' - Bid for Upgrades to Premium Cabins

American has quietly introduced the 'PlusGrades' system, allowing passengers who would not normally qualify for an upgrade to, such as a non-elite, to submit a bid for eligible flights.
How does it work?
Make us an offer: Select the amount (per person) you would like to offer for the ...

The Other United Airlines Devaluation: Fewer Upgrades at a Higher Cost

The big news Friday was United's devaluation of its MileagePlus award chart starting 01 February 2014, particularly for premium cabins on Star Alliance partners, but United also announced a policy change eliminating complimentary upgrades on flights to/from Northern South American and ...
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