Earlier today, I blogged about my confirmed upgrade from IAD-BOS mysteriously disappearing overnight.
From what I gathered at Dulles this morning, someone with a fat-finger in inventory management accidentally cleared all the waitlisted upgrades last night (to put it in the terms of the IAD customer service director I spoke with: "Some idiot in IM released the upgrades too early"). Can you imagine the mayhem if that happened systemwide?
I still got the upgrade in the ...