In terms of quality of seat and entertainment, I think United's business class is quite competitive. The screen is huge, and the controller is nice and response. There's a huge amount of content to view. However, I think it's time to fix up the iPod integration.
Take a look at the picture, which I snapped on one of my recent flights. When was the last time you saw somebody with one of those devices? It has been years! Problem one: the image doesn't ...
