United Club Posts

The United Global First Lounge at Chicago O'Hare before ANA flight

Our trip to began in Chicago on a cold, windy winter day.  The cold isn't usually a problem for O'Hare operations, but as the day wore on, the snow became a problem, ultimately leading to a pretty significant departure delay.  
I'm generally not someone who arrives to airports really ...
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United Clubs Food Enhancements & Updates

United Airline announced today that United Clubs’ food offerings will be enhanced over the next year, as the airline will add new snacks and other enhancements at United Clubs worldwide. The announcement of the new breakfast and daytime snack option at United Clubs comes at a time when the ...

Maintaining United lounge access in 2014 and beyond

I seeking advice on how to renew lounge access for my routine travels, primarily on United.  

United Club in Austin, photo thanks to Kevin


I have never directly paid for a United Club membership.  For the last 2 years, I had access thanks to my United ...

Bad data in United app, operational delays and expired beer

Yes, another blog post on United's poor operational performance.  As always, the experience flying with United is a mixed bag.  Being a United regular and 1K, I generally know how to handle these issues, but I always feel for the less frequent travelers who get such a poor ...

Delta Restricts Lounge Access, Will United and AA Follow?

Because gutting the Skymiles program twice without notice just was not enough, Delta Air Lines used this fine Friday to announce a major devaluation of its Sky Club lounge access policy. Oh, you have a guest? That will be $29. Will United Airlines and others follow the trendsetting ...

Lounge Review: United Club at Tokyo Narita Airport

The United Club at Tokyo Narita Airport is located in terminal 1 near gate 31. The United Club and the Global First Lounge share the same entrance but the Global First Lounge is located upstairs and offers a quieter and more exclusive place to rest and stay productive before your flight. I ...

Head to Head: Austin's American Admirals Club vs. United Club

I recently found myself in Austin, and a few days before my trip, Brad mentioned that he had an expiring American Airlines Admirals Club pass and wondered if anyone could use it. I said that if he had no other use for it, I'd use it to check out the Admirals Club in Austin. After all, I had never ...

New Bar Menu in Domestic United Clubs

United Airlines recently unveiled a revised bar menu at United Clubs across the United States that adds more choice but also increases prices, notably charging for some drinks that were once free and downgrading the branding of some top-shelf liquor.
The changes are not all bad--regional ...

Lounge Review: SNA United Club at John Wayne Airport.

The United Club at John Wayne Airport (SNA) is a comfortable and quiet lounge and is located on the Mezzanine level across from gate 9. This is probably the smallest United Club that I have ever been to but SNA is also a small airport so I guess it's all relative. The lounge is a ...

Delta SkyClub : Eggo waffles : : United Club : OATMEAL!

Sometimes, it's the small things in life that leave big impressions. 
Yesterday, Rocky wrote a post about stumbling upon Eggo waffles at the Delta SkyClub in Detroit Terminal A. Although not P-90X diet-friendly, a syrup-infused, fluffy hot waffle is one of those life creature comforts that ...

The United Club at Sao Paulo (GRU) is a Disaster

Let me repeat that. The United Club at Sao Paulo (GRU) is a disaster. It officially earns the title of "Worst United Club I Have Visited." There are a few that I haven't seen, but this is by far the worst of the ones I have. Instead of escaping to a "Club Away from the Hubbub" as United once put it, ...

A Quick Look at the United Club in Buenos Aires

A few weeks ago, I had a great business trip to Buenos Aires and Sao Paulo. My flight to Buenos Aires was quite nice, even if my the Sheraton Sao Paulo left me disappointed. I had a TAM flight (report coming soon) from Buenos Aires to Sao Paulo, and before the flight, I was able to spend ...

LAX T7 United Club

Not all airport lounges are created equal, yet airlines do attempt to standardize their clubs across their system making sure each one has similar offering. Never before had I stepped inside a United Club, therefore my visit to the LAX club was a christening! I was hoping to be in for a ...

West Coast Loop – Part 4 – United SNA-SFO in Economy

After a number of meetings in Century City, Santa Monica and Newport, my driver dropped me off at John Wayne Airport (IATA: SNA) in Santa Ana.
Despite having a big client nearby, I’d never been to this airport before.  It was a reasonably nice regional airport, and things seemed ...

United Club Visa Card free for a year (more codes)

note 6/28/12: all codes have been distributed

In my travels of late, I've noticed these brochures continue to be in United Clubs.  According to a sticker on them, the offer for a fee-waived card is extended through June 30, 2012.  This is the same as the offer Fozz made ...

Where is the best Star Alliance Gold lounge?

One of the big perks of being a Star Alliance Gold member is lounge access! As these lounges are all run or contracted by different airlines, the services and quality levels are all over the place. Over the past year I have been to Star Gold lounges all over the world, and I think the best lounge ...

The New System - How United is just falling apart - Trip from Hell part 2

You can read part one of my multi part trip report about my debacle on “The Worlds Leading Airline” United. Here
Now as we arrive in the Z gate area of Frankfurt airport I see a sea of people ahead of me, you can hear yelling and crying. I walk right into the mess and to my dismay ...