I had the misfortune of traveling on United Airlines for the first time after the “new” combined UA/CO system was put in place. I have been reading post on United’s facebook page, flyer talk and mainstream media about all the issues United was having with this “new” system. Reports of just poor customer service, odd things happing online, upgrades not clearing, massive delays and other issues just to name a few. I have been a loyal 1k with United for years and ...

Ok well I’m impressed! I think I could have found the love of my life.. ok that might be a little too far but this UA phone agent went above and beyond.. and found something I did not even see when I was looking. Now that is good.

I always do my homework and know what flights I want when booking a reward. I check out the reward seats that are out there, have the airline I want to fly with the flight number.. I put the reward puzzle together then make the call. I also have my ...

After the drama of some rumors posted online about what the new UNITED mileage program would look like, many are relieved that the changes are not th at bad, and in fact do give some extra perks to higher status level folks, but taking some things away from the entry level elite members.

I reported back in mid August that UNITED leaked some false info out to get peoples reactions and also cut down on the blow when they indeed made the official announcement. It appears that is what has ...

A bit random.. but I'm sitting in the Scandinavian (SAS) Lounge, in Brussels, getting access with my Continental Airlines status, flying Brussels airlines on a ticket purchased from British Midland International (bmi), getting mileage credited to my UNITED account.. Got to love the power of the Star Alliance.

Well what started out to be a simple mileage run from London to Denver on UNITED, turned out to be a bit more exciting. I booked the following flights:

LHR-ORD-DEN

with a return

DEN-EWR-LHR

I was using two systemwide upgrades to confirm all the flight including the CO flights, I was looking forward to checking out the CO Business First product.

Then the forecast was not looking good to fly thru New York, so I called UNITED and got rerouted via ORD on ...

A quick hello from LAX. I’m back state side for a week or so and had time to squeeze in a quick mileage run. Wednesday I did IAD-DEN-LAX in UNITED first and the return was the same routing for the next day. I booked this trip back in March and put some regional upgrade certs on the booking that cleared at that point. I did not want to do this run in Y, and most all of my flights are international so the regional certs just expire or I give them away.

Wednesday was an easy day, ...