Travel Technology Posts

Bad data in United app, operational delays and expired beer

united-express-e170

 

Yes, another blog post on United's poor operational performance.  As always, the experience flying with United is a mixed bag.  Being a United regular and 1K, I generally know how to handle these issues, but I always feel for the less frequent travelers who get such a ...

6 Comments

Delta says 'ante-up,' enhances transcon in-flight product

In 2010, Delta unveiled its "keep climbing" campaign, designed to overhaul the customer experience on all of its flights following a merger with Northwest Airlines

In 2010, Delta unveiled its "keep climbing" campaign, designed to overhaul the customer experience on all of its flights following a merger with Northwest Airlines

The fiercely competitive transcontinental market between New York and Los Angeles/San Francisco is about ...

Innovation @ Madrid: airport allure

Next to complimentary upgrades, intelligent machines are perhaps the next-best thing to help enhance the travel experience for a road-warrior. Last August, Iberia Airlines of Spain unveiled Project Agora, an undertaking designed to improve the passenger experience for travelers passing ...

United unveils the "airport lounge of the future" at O'Hare Terminal 2

IMG_6617

Today was the opening day of the new Terminal 2 United lounge at Chicago O'Hare International airport (ORD), and I had the privilege of testing it out.

United claims that the new design will be a prototype for future lounges, as the carrier is investing $50 million in its ...

Hyatt Gold Passport added to iOS Passbook

hyatt-passbook

I happened to be checking on my Hyatt account online when I noticed a link to add to Passbook on my iPhone.

Passbook is a handy tool that is available for iPhone users running iOS 6.0 or newer.  More and more travel providers are adding Passbook access.  United, ...

Delta launches newly-redesigned website

"Our newest hub is not an airport."

Delta Air Lines' motto, "Keep Climbing," has soared to new heights after the Atlanta-based carrier went live with its new website yesterday.

It's been roughly two years since Delta has re-vamped its main webpage, and the carrier has completed a ...

Technology on the Road-Part 2: The Ultimate Cellphone

galaxy-nexus

(Click here for the list of the previous topics in this series)

Choosing a phone for travel can be tricky, confusing and expensive. In my opinion, a phone for travelers needs to satisfy at least these following conditions:

Can be used both domestically and ...
13 Comments

The Passbook: Apple and Aviation

Today, my coworker and blog reader Matt submitted a pretty hilarious picture of the Apple Passbook, which is a new native application that will arrive on the upcoming iOS6 release.

Notice anything interesting about this picture?

Images of the Apple Passbook. ...

Lufthansa - Wifi over the Atlantic (again)

Lufthansa is in the process of re-launching a wifi service for trans-atlantic flights!  This is both great and terrible news.  It is wonderful if you need to be in touch...but terrible if you want to have no choice but to be out of touch!

Pricing is not inexpensive at EUR19.95 for 24 hours of access...but perhaps not unreasonable when you consider where you are logging in from.

I guess you need to fly trans-pacific to be 'out of range!'

More details are on LH's website here: http://bit.ly/iNFrc8

Enjoy!

Lufthansa Trans-Atlantic Wifi Service

New Continental Airlines iPhone/iPad App

Continental (or should I say United?) Airlines has released an iPhone/iPad app that incorporates the best features of CO's mobile website into a single app with a snazzy interface.

Key features of the app include:

Flight booking including Reward Travel Check-in and Mobile ...

MIT Proposes Next Generation 737 - Increasing Fuel Efficiency by 70%

Although the prototype design appears unconventional based on the way we currently envision commercial aircraft, MIT is serious: the technology exists to substantially decrease fuel consumption while not compensating performance. Take a look at their proposal, at left, for the future of Boeing's ...

5 Comments

Airlines Work to Update Technology

...[I]f you’ve ever been stranded at an airport during a raging thunderstorm, chances are you will end up standing in a long line watching a gate agent typing furiously on an outdated computer.

Isn't that the truth?

Here's the problem:

The airline industry was ...

Upgrd 59: Flyer Tech

We discuss some of our favorite travel websites this week. Specifically we discuss:

TripIt for travel itinerary organization FareCompare for price comparison including their flyertalk tool designed for finding fares that might make good mileage runs FlightCaster for ontime ...
12 Comments

My Guide for Using TripIt to Compile Travel Plans

The bulk of my travel is for business, and of that travel, a lot of it is on complicated itineraries. Sometimes I'll do a swing of the East Coast and visit three or four cities, I'm frequently jumping between hotels, and I often have rental cars to deal with, too.

All these reservations ...

Delta.com Has Gone Off The Rails

I've often times defended the Delta website - my bad.

Let me lay out the scenario for you:

I need to see a client in San Diego for 1 day during the week of December 6th, and I just found that out.  Since I just got ass-fucked on paying two B fares for a separate trip, I ...

2 Comments