News Posts

United Airlines To Offer Swanky Cowshed Amenity Kits

United Airlines is teaming up with Cowshed Spa, a division of Soho House, to offer brand new amenity kits in intercontinental premium cabins and United lounges.
Beginning Aug. 1, 2015, United will exclusively offer Soho House's Cowshed skin-care products onboard in newly redesigned ...
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JetBlue Will Expand Mint Business Class to Boston

JetBlue announced an expansion of its popular Mint lie-flat business class service to Boston with service starting next year. In March 2016, JetBlue will commence three daily flights between Boston and San Francisco and add Boston - Los Angeles flights in autumn 2016. Boston - Barbados will ...

Lawsuits for Everyone! Dallas Asks Courts to Settle Love Field Quagmire

When we left off in the last episode of the Dallas/Delta/Southwest/Virgin America soap opera down at the end of Cedar Springs Road, Southwest had announced plans to ramp up Love Field flying to 180 departures per day by August.  Virgin America, meanwhile, decided that burning piles of ...
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United Airlines Leaves JFK, Moves p.s. to Newark

Big news for New York City travelers, as United announced plans to move its premium service (p.s.) flights from JFK to Newark and discontinue service to JFK starting on October 25, 2015.
United cuts p.s. because it was not making money
I don't blame United for doing this -- in ...

Attention Foodies - Dallas to Host Mega Taco Festival June 27th

Dallas admittedly isn't a destination I'd recommend coming to in the summer (it's just too dang hot), but if you're a foodie, or just like tacos, you should seriously consider putting Dallas on the list of summer vacation ideas.  News broke today that the city will be hosting the ─░Taco ...
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Cruise Line Ancillary Fees Meet the Law of Unintended Consequences

Roasted chicken for lunch on the NCL Dawn
A couple of weeks ago, I reported that Norwegian Cruise Line (NCL) would begin charging a $7.95 fee for most room service orders, a service that previously had been free.  Well, as it turns out, NCL is finding out the hard way that unintended ...
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Aer Lingus to Join oneworld: No Irish Luck for Me!

In January I wrote a piece entitled IAG Group Moves Closer to Aer Lingus Acquisition and speculated that Aer Lingus would rejoin the oneword alliance if the acquisition by British Airways' parent company IAG was successful. Today, the Irish government announced plans to ...

Cruisers Beware, Room Service No Longer Free on Norwegian Cruise Line

Norwegian Dawn docked in Cruiseport Boston
It used to be that cruising was like staying at an all-inclusive resort.  You would pay a hefty cruise fare up front, but all food and drink, including alcohol, would be included.  Cruise lines actually preceded the airlines by several ...

New Beta Edition of Available to All

I have been testing the beta version of the new for over a month now via special invitation but now United has opened its beta site to everyone, with a planned launch date of the "new and improved" this summer. The website will continue to fluctuate during this beta ...

Recap and Winners of 2015 Freddie Awards

The 2015 Freddie Awards were held at the Delta Flight Museum last night just down the road from Hartsfield–Jackson Atlanta International Airport. Created in 1988 by Randy Petersen to recognize the world’s best and most innovative frequent travel programs, the awards are ...

Real Meals Coming to United Express on March 1, 2015

While Delta Air Lines and American Airlines already serve "real" meals onboard their regional jets, United has been a holdout, offering only junk food snack boxes. That changes on 01 March 2015 when United will begin to serve hearty meals onboard its regional jets, finally eliminating the profound ...

Legal Analysis of DOT Decision to Back United on Cancelled Mistake Fares

The U.S. DOT has issued its verdict on United Airlines' unilateral decision to cancel thousands of cheap first class tickets, ruling that it will not take action against United for failing to honor the fare. Although this ruling comes as no surprise, the DOT's twisted legal analysis merits ...

Exciting New Business Class Experience Arriving on Aer Lingus

Aer Lingus is not only introducing a new fully lie-flat business class seat, but also a totally redesigned business class experience. I had a chance to learn more about the product and test out the new seat at a recent event in the Bay Area and I am very excited about the new service, which will be ...

Scorpions on a Plane!

I am not an animal person--to put it mildly. I was bitten by a dog when I was five while riding my bike outside my grandma's house and have always had a fear of dogs. I was stung by a bee...a dead one (that's another story) when I was 7 and hate most things with wings (if they don't bite, they use ...
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I'm Booked on the American Airlines 787 Inaugural!

I had a great time on the Qatar A350 inaugural from Doha to Frankfurt last month -- there is something special about being on inaugural flights. American Airlines took delivery of its first 787-8 this week and has just published its inaugural flight -- from Dallas to Chicago on 07, May ...

DOT Examining United Danish Kroner Mistake Fares

The DOT has taken the unusual step of issuing a press release noting that it is examining the "United Airlines mistaken fare" and will determine whether or not United must honor the fares purchased. My gut tell me this game is already over and that consumers have lost.

I am a contract ...