I may rave about a good flight on US Airways here and there, but most of my dealings with US Airways come over the phone. So many of my European clients have discovered the tremendous benefits of purchasing discounted miles through US Airways then redeeming them—without a fuel surcharge—for travel on Star Alliance. That means I am on the phone with US Airways most days of the week.
US Airways agents are an interesting breed—they are typically geographically ignorant, ...
First off let me tempt you with some "food pr0n" :
The holy grail of airplane cuisine
As frequent upgrd.com readers know, the search for a tasty, properly cooked steak on a plane is an ongoing mission of Mike. Many of us here have joined in his Quixote-like search: (Elyse, Sara, Josh, Matthew, Sluggo, me). As you can see above, I'm pleased to report that Cathay Pacific can do a steak medium ...
Yesterday I was working on a client award redemption to Hyderabad, India and found a really nice business class itinerary on Qatar Airways using United miles. I placed the reservation on hold for final approval from the clients, who elected to change their return date.
As nice as Continental's award search tool is on united.com, once a reservation is on hold you cannot modify it--a call to reservations is required to make changes. So I called. The award space was there--identical ...
I'm in the midst of a super Aviation-geeky trip. I have a lot of vacation time to use, and quite a few United miles, so I decided to burn some of each. After the Singapore Airlines excitement this past weekend, my United mileage balance is really low now!
photo from Flickr
I'm planning to fly on 3 new aircraft types for me. My first flight on the 747-8i, A380 and 787. I'm also finally going to spend some time in Japan, a place I've ...
Once back at somewhat chaotic Denpasar airport, we cleared a few security checks before getting to the check in counter areas. Despite some traffic, it was maybe 30 minutes or so by taxi from The Laguna. There is a lot of construction going on at the airport, and hopefully on our next trip, the renovations will be complete. Since our Hong Kong layover was only 14 hours or so, we asked if we could check our bags all the way through, and carried our overnight items in a ...
After our brief stay at the Grand Hyatt Hong Kong, and our visit to The Pier Business Class Lounge, we were off to our flight to Bali.
Cathay Pacific 747 photo via Flickr
Cathay runs daily 747 service from Hong Kong to Denpasar. They only sell Business Class and Economy, but after asking at The Pier, we were seated in the First Class cabin. The service and meals were Business ...
