Posts Tagged with "customer service"

Warning: Possible spoilers! (???)

This Sunday CBS is airing the 16th edition of The Amazing Race. As you may know contestants race around the world performing tasks and trying to reach the finish line, in each stage, before everyone else. The last team at each stop is eliminated until only one team remains.

Back in November there were several film crews and some brightly dressed contestants for this show transiting LAX. When the JFK flight was delayed about 90 ...

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Following on from Josh's post about old school airlines failing at new media customer service, Continental really dropped the ball. TV's Craig Ferguson had a funny monologue this week regarding "volunteering" for a bump. Let's just say he doesn't get as excited about bumps as Matthew does.

 

 

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