New (Humorous) United Airlines Safety Video!

United Airlines has introduced a new safety video that for the first time incorporates some levity into what has been a serious, humorless public service announcement for at least the last two decades.

The video is not over the top like Air New Zealand's many send ups, but does ...
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Always Check: First Class for the Price of Economy Class

A client in Los Angeles called me this morning saying he had an emergency meeting in Miami on Monday morning and needed a ticket to Miami tomorrow afternoon or evening, returning Monday night.
I noted immediately that AA or DL would be best for non-stop service and priced out an itinerary ...
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Airplane Feet Etiquette

I could never become a medical doctor because blood makes me squeamish. That's about it, though - most things do not bother me. Except bare feet. I don't know how those people with permanently dirt-stained, calloused feet can stand it: I hate to even take my socks off and avoid beaches like the ...
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Scam Artists Claim I am in a German Prison to Extort My Grandma

Imagine you are 88 years old and your grandson and his new wife live in Germany. You have not seen him in a couple months and know that he is a good boy, but his idea of fun is vacationing in Iran or Afghanistan. 
One morning you receive a call from a man who identifies himself ...
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Winner of the Rimowa Amenity Kit Contest

It has been a very busy day with a totally unexpected (and frankly grotesque) surprise. All I will say now is check back tomorrow - wait till you read what happened today.

And on that happy note, I am pleased to announce that Giovanni has won the Rimowa EVA amenity kit. Giovanni, look for my e-mail and based on your .it address, looks like I'll be sending it to Italy!

I have a United Airlines special edition amenity kit that I will be giving away next week and perhaps there are some additional amenity kits in my garage full of them (I wish I was joking...) that can be future contest prizes.

Last Day to Enter! Rimowa Amenity Kit Contest

Just a reminder that today is your last day to enter to win a free Rimowa Amenity Kit from EVA. The contest ends about 24 hours from now, at 23:59 CET on 21 July 2014.

I'm a huge fan of Rimowa and the Rimowa amenity kits offered by EVA in business class and ANA, Luftahansa, and Thai in ...
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Reflections on World War and Crashed Airliners

100 years ago, Serbian rebels dreaming of changed political boundaries assassinated Archduke Franz Ferdinand, heir to the Austro-Hungarian throne, in Sarajevo. The initial response was muted, but three weeks later, Austria-Hungary responded forcefully by issuing an ultimatum to Serbia essentially ...
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Breaking: Malaysia Airlines 777 Shot Down Over Ukraine

A Malaysia Airlines Boeing 777-200 enroute from Amsterdam to Kuala Lumpur has been shot down by a ground-to-air missile over eastern Ukraine. All 298 passengers/crew onboard are believed to be dead.
As Malaysian continues its struggle over the still-unsolved mystery of the disappearance of ...
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Giveaway: Rimowa Amenity Kit from EVA

In honor of my recent nuptials, I am giving away a Rimowa amenity kit that I received on a recent Amsterdam-Bangkok EVA flight in Royal Laurel (business) class. 
Rimowa is the premier German luggage company and this hard-shell amenity kit featuring both the Rimowa and EVA logo resembles ...
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Air India Joins Star Alliance


After years of drama, Indian flag carrier Air India has formally partnered with Star Alliance and becomes the first Indian carrier to join a global air alliance. I remember all too well how the drama unfolded in 2011 while I was working at Star Alliance and am relieved that the bitter ...
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Flying Blue Promo Awards for Autumn 2014 Travel

I've written about Air France/KLM Flying Blue Promo Awards in the past and though the program has become stingier in allocating Promo Award routes, each promotion cycle usually has at least a couple deals worthy of consideration. This fall, Flying Blue is offering 50% off economy class redemptions ...

More Stringent Airport Security for USA-Bound Flights

There's a man that U.S. intelligence agencies are watching named Ibrahim Al-Asiri who has been called a master bombmaker for Al-Qaeda in the Arabian Peninsula (AQAP). He allegedly is skilled in constructing bombs out of ordinary material that can escape the detection of most airport ...
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Free Upgrade to Business Class on Aeroflot

Aeroflot Russian Airlines introduced a premium economy "Comfort Class" last year that provides a hybrid between business and economy similar to Air France's Premium Economy product. Through the end of August, Aeroflot is offering Comfort Class passengers a free upgrade to business class on the ...

Newark AirTrain Back in Service

Track corrosion forced the closure of AirTrain service between Newark's Liberty International Airport and the EWR Rail Station in May, but the restoration work is now complete, more than 10 days ahead of schedule.

With runway construction, no rail service, and poor weather, Newark has been a nightmare to fly through lately, but travelers will appreciate the resumption of AirTrain service. Amtrak and NJ Transit have also resumed service to EWR Rail Station, eliminating the necessity of taking a bus to Newark's Penn Station - a 3-mile journey that could take up to an hour in traffic.

Lufthansa Lounge Cheat Receives Huge Bill


For one Munich man, a strategic calculation to save money by buying a refundable Lufthansa ticket, enjoying food and drink in the Lufthansa Business Lounge, then cancelling his reservation, has proved a grave mistake. After 36 incidents, Lufthansa had enough and sued the man for damages. ...
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United Airlines Bends Rule, Saves the Day for Sick Boy

United Airlines gets a lot of bad press and rightfully so - it has torpedoed the MileagePlus program on both the earnings and redemption side and has severely cut back on in-flight services, particularly in the forward cabin of domestic flights. But, a Huffington Post story demonstrates the power of ...
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In My Absence...

Some of you may have noticed that things have been quiet lately…in the four years that I have written Live and Let’s Fly, there has never been a month with as few posts as the last one. Thankfully, my absence was not due to work obligations or a death in the family or a health crisis or ...
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Why I'd Hate to Be a Gate Agent

I spend enough time in airports to know that I would never want to be a gate agent. Some agents are just nasty, but most try their best and get gangraped (I suppose that is a bit strong) by passengers when something goes wrong beyond their control.
It doesn't help when you work for United ...
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