Should Members of Congress Fly in Coach?

A Congressman with far too much time on his hands who I will not even dignify by naming has introduced a bill entitled, "If Our Military Has to Fly Coach Then so Should Congress Act.” His rationale is this--
Members of Congress are public servants and should not receive special ...
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Why I No Longer Trust TripAdvisor

A Telegraph story details how consumers are using TripAdvisor as a threat to extract freebies in favor of withholding a bad review. Though I tend to think this particular problem is not as widespread as reported, I still see this as yet another reason not to trust TripAdvisor.
Craig Savage, ...
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Booking My First Class US Airways Award with No Fuel Surcharges

Although the window is closing fast, it is still possible to book British Airways award flights using US Airways Dividend Miles without a fuel surcharge. It took me a couple tries, but I just booked a mega-award redemption with two longhauls on BA without a fuel surcharge.
Unlike American ...
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Top 10 Airline Award Redemptions for May 2014

We have been spared from any major award chart devaluation announcements the last couple months and I trust we are settling into a new era of status quo--there has been enough bloodshed over the last year. But whether the award charts get worse or stay the same, here are my top ten award travel ...
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Oldest Active Flight Attendant Celebrates 90th Birthday, 63 Years in Sky

In the USA there is no regulation setting a maximum age for flight attendants. With this lack of regulation and strong FA unions, we seeing an aging FA base among the legacy carriers of American, Delta, and United. And then there are some super veterans.
Bob Reardon has been flying for 63 ...
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Using Lufthansa Miles for Travel to Hawaii in First Class

The Lufthansa Mile & More Mastercard from Barclays is offering a 50,000 mile sign-up bonus through June 30, 2014 and one of the best uses of these points for U.S. and Canadian residents is to book award travel on United Airlines to Hawaii.
Lufthana's award chart is not great, but it has a ...

United Airlines Adds Service Between Denver and Panama City

United Airlines will add service between Denver and Panama City beginning on 03 December 2014 (subject to government approval). The route will run daily November through August and five times weekly during the rainy season in September and October. A 737-700 will be used on the route with 12 ...
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US Airways Now Adding Fuel Surcharge to British Airways Award Tickets

An update on my story earlier this week on No Fuel Surcharges on British Airways Awards with US Airways Miles: as expected, a memo went out today to Dividend Miles agents today instructing them to include fuel surcharges on British Airways award flights.
There is mixed reports that the US ...
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Thoughts on 2014 Freddie Award Winners


A highlight of my year is the annual Freddie Awards ceremony, in which airlines and hotels are recognized by millions of consumer voters for their programs and promotions. The 2014 Freddie Awards took place on April 24, 2014 at the Museum of Flight in Seattle, a picture-perfect venue for ...
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Transparent Airfares Act of 2014 is Anything But Transparents

Less than two years after the U.S. Department of Transportation (DOT) mandated that airlines and online travel agencies display all-in pricing at all stages of the airfare search, the House of Representatives is considering a bill called the Transparent Airfares Act of 2014 that would undo this ...
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The Trust Deficit at United

With United Airlines posting heavy losses this quarter while its competitors reported healthy profits, the blame game has begun to escalate. "Pay no attention to the man behind the curtain" no longer seems to be working, as CEO Jeff Smisek is now on the hot seat for the way he has guided United ...
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This Commercial Made Me Laugh

I've been on some rather unsafe planes over the years, from a rickety old TU-134 in Russia, to a poorly-maintained 727 in Bolivia, and a battered ATR-42 in Cuba, but nothing all that bad, nothing out of a horror story, like this commercial:

The ad is for a German travel agency and I just ...

Book SriLankan Airlines Award Space Online with British Airways Avios

SriLankan Airlines is now a member of the oneworld alliance and that opens up more several new options for redeeming your miles--particularly using points from US Airways, American Airlines, and British Airways. Perhaps most attractive of all is British Airways Avios, which offers a ...
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Airfare Pricing Insurance through Level Skies

A new startup, Level Skies, promises to provides price protection for your next airline trip. You enter your trip details and how long you wish to lock in the best price guarantee (between 1 to 4 weeks). They then search for airfare and calculate a fee to protect you in case the price increases ...
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No Fuel Surcharges on British Airways Awards with US Airways Miles

Since US Airways joined oneworld, the carrier has not imposed fuel surcharges on British Airways award flights. Considering fuel surcharges run more than $800 r/t for Europe and much more if you continue on to Asia or Africa, this has been a secret boon for those redeeming US Airways Dividend Miles ...
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May New York City Frequent Flyer Meetup

Mike is organizing another Reach for the Miles meetup in New York City. This one will be held Tuesday, 06 May at Professor Thom's in the Lower East Side. 

Come mingle and meet others from the travel industry, have a drink from the cash bar, and talk points and miles.

Please RSVP at Meetup.com

The event will be upstairs at Professor Thom's in the Lower East Side, located at 219 2nd Avenue between 13th and 14th Streets. 

Sadly, I won't be around for this one either, but I hope to attend one soon.

Update on Air China Award Booking Cancellations

More are reporting that their Air China award reservations booked with United MileagePlus miles are being cancelled and United is finally waking up to the problem. Still, there is no solution in sight.
You should be vigilant in monitoring your award reservations, but I am sad to say there is ...
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See you in Seattle at Frequent Traveler University!

The opening fesitivities of Frequent Traveler University (FTU) Seattle are about to begin: a reception this evening and then a full day of seminars tomorrow and Sunday. I will be be delivering a presentation tomorrow afternoon called "Hacking United Airlines."
I cringe even saying the word ...
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