Last week I shared about my decision to redirect much of my travel to American Airlines this fall. That remains my goal, but I quickly realized today that old habits die hard.

I had a United e-certificate set to expire and was looking for a flight to use it on. Many destinations were running through my mind--Toronto? Cancun? Lima? Maui? Ultimately, I decided on a more practical trip--my Thanksgiving trip home from Philadelphia.

Off to ITA Software, where I ran my search, and ...

Many are up in arms over recent comments about certain MileagePlus elite members made by United Airlines CFO John Rainey at the Bank of America Merrill Lynch Global Transportation Conference last Thursday. I am yawning. While not very savvy, his statements were not at all a surprise.

We had certain groups in this program that were over-entitled if you will. And now we’ve re-aligned the benefits of that program with what the customers and program participants are actually ...

Alitalia is offering 20% off economy and business class tickets through Monday (at noon CET) using the code SPECIAL20IT.

This week you reserve an offer not to be missed. Buy online between 12:00 on 18 May at 12:00 on May 21, 2012. For you a special discount of 20% of all destinations of the Alitalia network. Discount of 20% applies on the total ticket price (taxes, surcharges and service sales included), all of the ...

With just under two weeks left to redeem Diamond Club miles for Star Alliance flights, bmi has sweetened the incentive to burn your points now with a 20% bonus on purchased miles. If you are just short of another award (like I was), take advantage of this offer. The miles posted in about six hours for me.

Next week I will do a final post on maximizing Star Alliance award redemptions on bmi, but for now let me share with you what I booked ...

17 May 2012

My Dear Colleagues from Continental Airlines,

A simple question for you: what is wrong? What is it that is truly bothering you?

I have been a steady United Airlines customer since 2004 and I grew to love the airline. I also have flown Continental Airlines going back to your SkyTeam days, when I used to receive complimentary upgrades by virtue of my Northwest Airlines Platinum Status.

Like many of you, I was skeptical about the merger. I thought life ...