Yeah, I did what I never wanted to do, but it wasn't as bad as I thought.
Here are my thoughts:
1) The RCC product is a tie with the SkyClub product in my opinion. Both the SFO and SAN RCCs were very nice and had a better food selection than the SkyClub. The RCC people seemed very indifferent about customers, though, and the no free drinks thing was an irritant.
2) The UA flight attendants were "OK". Two were very nice, but the one who ...