Posts from April 2010

Delta 2148 made an unscheduled stop in Albuquerque last night.  As it would turn out, Matthew is not the only one that draws nut-jobs onto his flight.  A nice young ma...

2 Comments Read more

I just got a call from Big Mike (no, fans of the TV show Chuck, not the guy who runs the Buy More, but the guy who runs Upgrd.com).  The conversation went something like th...

Today we look at the actual in-flight experience.  No gate agents, ground service, clubs, etc. - just the moment from foot in the door of the plane to foot out the door.2 Comments Read more

So I get an e-mail today about Delta's Sky Priority - and I'm glad I wasn't expecting anything new.  Here's the list of benefits:

Faster Check-in:6 Comments Read more

I've never been a huge patron of the Hyatt brand - for no reason beyond their lack of hotels compared to Starwood, or anyone else for that matter.  My attention has been dr...

2 Comments Read more