Virgin Atlantic travelers can now use Twitter for up-to-date flight information. In their official statement yesterday, Virgin said customers will receive the requested information "within seconds.” It’s a painless process, just tweet @VAAInfo with your flight number and departure date in the format "VSXX DDMM." For multi-leg flights add the airport code of your most recent departure city after the date. Let’s practice. Say I have a flight today from Miami (MIA) to Heathrow (LHR). I would tweet “@VAAInfo VS6 1511.” Done!
I’m glad to see another travel company turning to social media to simplify life and provide value for customers.
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