[Note: I realize that if you read this blog, you probably know better than to think highly of Southwest's frequent flyer program. But USA Today and TripAdvisor.com readers seem to think differently, so clearly there are a lot of ignorant people in the world who need to be set straight. Our work here at UPGRD.com is never ending.]
Dear people who think that Southwest Airlines has a quality frequent flyer program,
I read recently that many people think Southwest Airlines' Rapid ...