Joshsteak and sundae

Benefits from Other Programs I'd Like to See in My Program

As should be clear by now, I'm a pretty dedicated AAdvantage member. [It's not that I necessarily believe that AAdvantage is the best program for everyone (or that AA is the best airline). It's just that AA was the best program for me.] I'm also stuck with just one airline. I fly enough to have achieved top-tier status on American, and not enough to get status with anyone else. And while I'm glad to do a MR or two here or there to earn miles and perks on my airline of choice, I don't have the time or available financial liquidity to simply MR my way to status with someone else.

But...

In the last couple of days a lot of people in the FFisphere (that is, on frequent flyer bulletin board, blogs, and podcasts) have been discussing the idea that "the grass is always greener." Spurred by United's apparent announcement that they'll make their elite upgrading system more like other programs (offering unlimited domestic upgrades without the need for a complicated system of upgrade instruments), a lot of people are asking about which features/policies of other programs would they like to see implemented by their program of choice.

So that got me thinking. What are the elements or features of other FF programs that I wish were a part of AAdvantage? Read on for my (working) list...

  1. Waived ticket change fees. As a benefit to their top tier elites (MVPGold), Alaska Airlines waives all mileage plane service charges (something a bunch of airlines, including AA, also offer) and all change fees. That means that if you book a ticket — even a bottom-of-the-barrel super discounted fair — and you need to change it, there's no fee. AA's change fee is $150, plus any change in fare. If you're an Alaska MVPGold, you just pay the fare change (if there is one). I'm guessing that most airlines don't offer this sort of perk because if they did, none of their heaviest flyers would ever book "flexible"/"refundable" fares.
  2.  Complimentary lounge membership. Sure, my AA status gets me lounge access when traveling on certain international (and some transcon) flights. But Delta offers its top tiers a complimentary Delta Sky Club membership. (This year, AA's Elite Rewards offers Admirals Club membership as an option for EXPs flying 125,000 miles, which is basically the same as Delta's top tier "Diamond." But offering something as a built-in benefit is different from offering it as a choice among several within a special promotion.)
  3. Differentiatied qualification requirements. Alaska has two different qualification charts. One is for EQMs flown exclusively on Alaska metal. The other is for EQMs flown on partners. On American, it doesn't work this way. If I earn my EQMs by flying on Alaska or Iberia (for example), they count the same as EQMs flown on AA. That's a good thing... EQMs flown on partners shouldn't be devalued. But what Alaska does is they make it easier to earn status if you fly all your EQMs on their metal. MVPGold takes 50,000 EQMs (pretty standard when compared to other programs), but if you fly exclusively on Alaska (and Horizon), you can do it in 40,000 EQMs.
  4. Upgrades on award tickets. Delta now offers this. It's a kick-ass benefit. Enough said.
  5. Drink chits for those times you're stuck in coach. A bunch of programs send their members (at least their top-tier members) coupons that can be used to receive complimentary alcoholic beverages in coach. American now automatically offers beverages to EXPs (top-tier) in coach, and you don't need a certificate. On one hand, this is actually a lot better, since it's an unlimited benefit, whereas if you're on a coupon system and you use all your coupons, no more free drinks for you. But the nice thing about coupons is that you can give them to friends and family. I cannot extend my free-drinks-in-coach benefit to anyone else.

So that's my top five, off the the top of my head. I'm sure I'd have more if I better understood other airlines' programs. What benefits are on your list?

 

Posted on: 13 Oct 2009

Comments

#1
Mike October 20, 2009 at 11:25 pm

Not really an elite perk, but I'd like to see free booze in the Admirals Club. Catch up with DL, CO, and even now US!

#2
Hunter October 21, 2009 at 02:01 pm

What? US has free booze? How do I status match? (Seriously, when did that happen?)

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