Posts from November 2009

47 Passengers Get Screwed Again

The Department of Transportation seems to have taken some action over the incident in August when 47 passengers were stranded on a tarmac in Rochester, Minn. after the...

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Will My American Airlines Flight Have WiFi?

I'm consistently underwhelmed by AA's usage of technological tools to engage with customers. Their twitter and blogosphere presence is virtually nonexistent (with the exception ...

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OK... I made it to HHonors Gold. Now what?

A few weeks ago, I got serious about my hotel status and did a "fast track to Gold" challenge with Hilton Honors. (You can find my post about it here.)

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Hallo-what?

I'm on the tail end (sitting in the Admirals Club on the way home) of a long eight-day business trip to Stamford, CT, New Rochelle, NY, and Toronto, ON. So forgive me for the la...

4 Comments