Review: Sheraton JFK

When I first booked my trip to Singapore, I reserved a room at the JFK Hilton. The rates were reasonable, for an airport hotel, and the Hilton seemed like the best option. One month before the DO, I began a Platinum challenge with SPG, and quickly dumped the Hilton in favor of the Sheraton.

Upon arriving to JFK, I took the AirTrain from Terminal 8 to the Federal Circle Station to catch the complimentary shuttle to the hotel. Fifteen minutes later, I stepped into the Sheraton, and was quickly checked-in.

hotel exterior - image courtesy; Sheraton
lobby

As a lowly SPG Gold member (becoming Plat in two weeks!), I was not given any sort of suite, though the desk agent did put me in a corner room. I was also informed of the benefits afforded to me, such as free internet and lounge access, and offered a voucher for the restaurant or some bonus SPG points. (I took the 250 points)

king bed

The bed was surprisingly comfortable for an older hotel, and helped me to recover from my all nighter before heading up to JFK.

TV

The room seemed quite small, though it was more than adequate for my short stay in New York.

desk with complimentary bottled water
bathroom vanity
shower

It had been several hours since I had eaten the meager offerings on US Airways, so I took the elevator up to the concierge lounge on the 6th floor. Based on my many stays at hotels over the years, I expected the lounge to have a dedicated space with enough space for all eligible guests to enjoy the amenities. As soon as the elevator doors opened, I discovered the lounge was in the elevator lobby, and had just two tables (plus a small couch).

The agent working the "lounge" was very hospitable, and quickly offered to get me a drink. He listed off the alcoholic selections, as well as the non-alcoholic beverages stored in a fridge accessible to all lounge guests. He even offered to switch the TV to the KU basketball game, noticing my KU t-shirt.

lounge offerings

In addition to the offerings pictures above and below, there were two items in the warmer (some sort of chicken and a greek cheese covered in filo dough). The buffet had enough of a selection to make a dinner, and deserts were brought out a short time later.

fresh fruit
 
deserts
 
coffee bar/self serve drinks

As I wrapped up my visit to the lounge, the agent offered me a small care package of deserts, and wished me safe onward travels.

The following morning, I caught the shuttle back to JFK (this time it dropped off at my departure terminal) for the Asiana flight to Seoul. For an airport hotel, I wasn't expecting much in the way of service quality, but I was pleasantly surprised. All of the employees I interacted with were friendly, the hotel was clean, I was not bit by bed bugs, and the location was great. For future trips from JFK, I would certainly choose to stay here again. Perhaps the treatment will be even better when I am an SPG Plat.


 

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